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Description
Top laboratories around the globe rely on the comprehensive software and hardware solutions offered by Elemental Machines to establish a connection between their current equipment and the cloud, allowing them to consolidate a wealth of data onto a single dashboard or integrate it with their preferred systems through APIs. By partnering with Elemental Machines, laboratories gain the ability to monitor their assets in real-time and receive immediate alerts, ensuring they can track every component from any location at any moment. This innovative approach allows for the aggregation of data from various assets into one IoT platform, facilitating real-time oversight, data-driven decision-making, and smooth compatibility with pre-existing systems. Additionally, the implementation of autonomous quality checkpoints at critical stages of the manufacturing or research processes helps minimize waste and alleviate regulatory pressures. As laboratory teams gradually return to their workspaces, our complimentary tool offers lab managers the necessary flexibility to efficiently schedule asset usage and set their teams up for optimal performance. Users can easily arrange for regular maintenance and keep stakeholders informed about any planned asset downtime, thus enhancing operational efficiency. This holistic approach not only streamlines lab management but also cultivates an environment where innovation can thrive.
Description
Service Geeni takes an asset-centric approach to service management, overcoming the limitations of traditional systems that focus primarily on job tracking rather than asset performance. Organisations managing industrial machinery, fleets, and critical infrastructure use Service Geeni’s asset-first SaaS platform to bring assets, engineers, and data together in one connected environment. The platform delivers full asset visibility by capturing service history, parts usage, and work activity at the asset level. Engineers have access to the information, tools, and schedules required to improve first-time fix rates. By automating and streamlining service workflows, Service Geeni reduces administrative overhead and drives operational efficiency. Real-time intelligence supports failure prediction, minimises downtime, and enhances asset performance. Built for complex, high-value service operations, Service Geeni integrates smoothly with existing technology ecosystems, providing a complete service management view across preventive and reactive maintenance.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Jitterbit
No
Microsoft Dynamics 365
No
Microsoft Dynamics 365 Business Central
No
Oracle Cloud Infrastructure
No
QuickBooks Online
No
SAP Cloud Platform
No
SYSPRO ERP
No
Sage 100
No
Salesforce
No
SciSure
Yes
Integrations
Jitterbit
Yes
Microsoft Dynamics 365
Yes
Microsoft Dynamics 365 Business Central
Yes
Oracle Cloud Infrastructure
Yes
QuickBooks Online
Yes
SAP Cloud Platform
Yes
SYSPRO ERP
Yes
Sage 100
Yes
Salesforce
Yes
SciSure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Elemental Machines
Founded
2015
Country
United States
Website
elementalmachines.com
Vendor Details
Company Name
Service Geeni
Founded
1986
Country
United Kingdom
Website
servicegeeni.com
Product Features
Data Management
Customer Data
No
Data Analysis
No
Data Capture
No
Data Integration
No
Data Migration
No
Data Quality Control
No
Data Security
No
Information Governance
No
Master Data Management
No
Match & Merge
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
