Average Ratings 5 Ratings
Average Ratings 6 Ratings
Description
Element is a communications platform with security at its core, built on Matrix: a decentralised and end-to-end encrypted protocol. Element brings your teams together, boosts productivity and workplace satisfaction, while enabling complete ownership of your data.
Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts. On the other hand Element can be closed for high security environments using secure border and cross domain gateways, and even air-gapped deployments.
Being built on Matrix, there is no single point of failure for the network thanks to the decentralised network architecture, making it perfect for mission-critical environments.
For full data sovereignty, install Element into your own data centre or on-premise. Alternatively, let us manage your setup in our secure Element Cloud, in a region of your choice.
In Forrester’s words: Element is a great fit for: "...organizations that prioritize flexibility, federation, and data sovereignty".
Please contact us to explore how your business can benefit from Element.
Description
Transform your dialogue into customer loyalty through Messenger. By utilizing Messenger, you can streamline customer acquisition with a straightforward conversational approach, enabling users to engage where they already spend their time. Establishing a presence on Messenger allows potential customers to explore your offerings and make purchases directly within the chat. Crafting a unique experience on this platform can increase visibility for your business, products, or services to a wider audience. Whether you’re introducing a new item or enhancing brand awareness, engaging conversations foster significant connections with your audience. Incorporating Messenger into your customer service framework empowers clients to interact with your business on their own terms, effectively eliminating the frustration of hold times and multiple website tabs. Furthermore, the ongoing dialogue remains within Messenger, making it a convenient hub for inquiries and follow-up engagement. This approach not only enhances customer satisfaction but also nurtures long-term loyalty by keeping communication seamless and user-friendly.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Discord
Yes
Google Calendar
Yes
Jira
Yes
Microsoft Teams
Yes
Slack
Yes
WhatsApp
Yes
Adheart
No
AiSentr
No
Audience Republic
No
Botsheets
No
Integrations
Discord
Yes
Google Calendar
Yes
Jira
Yes
Microsoft Teams
Yes
Slack
Yes
WhatsApp
Yes
Adheart
Yes
AiSentr
Yes
Audience Republic
Yes
Botsheets
Yes
Pricing Details
$5 Per Monthly Active User
Flexibility between self-hosted or fully-managed in the cloud, with additional collaboration add-ons and bridges available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Element
Founded
2017
Country
United Kingdom
Website
element.io
Vendor Details
Company Name
Meta
Founded
2004
Country
United States
Website
www.facebook.com/business/marketing/messenger
Product Features
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
Yes
Blogs
No
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
No
File Sharing
Yes
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
Yes
Blogs
No
Chat/Messaging
Yes
Email Management
Yes
Employee Directory
Yes
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
Yes
Survey Management
No
Telephony
Yes
Video Chat
Yes
Voice Chat
Yes
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
Yes
Video Conferencing
Yes
Voice Calling
Yes
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
No
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
Yes
Video Conferencing
Yes
Voice Calling
Yes
Team Communication
Activity / News Feed
No
Audio Calls
Yes
Calendar Management
No
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
Yes
Surveys & Feedback
No
Task Management
No
Video Conferencing
Yes
Video Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
No
Messaging
End-to-End Encryption (E2EE)
No
File Sharing
Yes
Groups / Channels
Yes
Payments
Yes
Search / Filter
Yes
Self-Destructing Messages
Yes
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
Yes
Voice Calling
Yes
Mobile Payment
ACH Support
No
Contactless / NFC
No
Credit Card Support
No
Cryptocurrency Support
No
Debit Card Support
Yes
In-App Payments
No
In-Store Payments
No
Micropayments
No
P2P Payments
Yes
eCommerce Payments
No
Team Chat
End-to-End Encryption (E2EE)
No
File Sharing
Yes
Groups / Channels
Yes
Payments
Yes
Search / Filter
Yes
Self-Destructing Messages
Yes
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
Yes
Voice Calling
Yes