Average Ratings 4 Ratings

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features
design
support

Average Ratings 0 Ratings

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Description

Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.

Description

Connect with your network, oversee your website, and expand your audience, all within a single, user-friendly platform. Spoke brings together ten essential tools that you rely on every day for your website management, contacts database, email marketing, event organization, and fundraising efforts. By using Spoke, you not only save time and money but also enhance your data integrity automatically by syncing with any third-party databases you may utilize. This functionality guarantees that a consistent message reaches both your members and the broader public through all communication channels. Additionally, Spoke enables the creation of unlimited groups and the ability to assign countless tags to contact profiles, which helps manage website access and simplifies the process of generating reports and lists. Custom fields can be established to capture additional information about each user, and these fields are also searchable for ease of reporting. You can also add private or team notes to contact profiles, allowing you to document meetings or interactions with each member effectively, thus fostering better relationships. Overall, Spoke is designed to streamline your organizational tasks while enhancing communication and data management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Okta Yes 
Slack Yes 
Asana Yes 
Box Yes 
Cisco Meraki Yes 
Datto SIRIS Yes 
Dropbox Yes 
Kaseya BMS Yes 
Kaseya VSA Yes 
Mailchimp Yes 
Malwarebytes Yes 
Microsoft Teams Yes 
Salesforce No 
Stackreaction No 
Trello Yes 
TriNet Yes 
VMware Cloud Yes 
Zapier No 

Integrations

Microsoft 365 Yes 
Okta Yes 
Slack Yes 
Asana No 
Box No 
Cisco Meraki No 
Datto SIRIS No 
Dropbox No 
Kaseya BMS No 
Kaseya VSA No 
Mailchimp No 
Malwarebytes No 
Microsoft Teams No 
Salesforce Yes 
Stackreaction Yes 
Trello No 
TriNet No 
VMware Cloud No 
Zapier Yes 

Pricing Details

Flexible based on your needs
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Electric

Founded

2016

Country

United States

Website

www.electric.ai

Vendor Details

Company Name

Spoke

Founded

2013

Country

United States

Website

spokedc.com

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Cloud Security

Antivirus No 
Application Security No 
Behavioral Analytics No 
Encryption No 
Endpoint Management No 
Incident Management No 
Intrusion Detection System No 
Threat Intelligence No 
Two-Factor Authentication No 
Vulnerability Management No 

Endpoint Protection

Activity Log No 
Antivirus No 
Application Security No 
Behavioral Analytics No 
Device Management No 
Encryption No 
Signature Matching No 
Web Threat Management No 
Whitelisting / Blacklisting No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Identity Management

Access Certification No 
Compliance Management No 
Multifactor Authentication No 
Password Management No 
Privileged Account Management No 
Self-Service Access Request No 
Single Sign On No 
User Activity Monitoring No 
User Provisioning No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Security

Anti Spam Yes 
Anti Virus Yes 
Email Attachment Protection Yes 
Event Tracking Yes 
IP Protection Yes 
Internet Usage Monitoring Yes 
Intrusion Detection System Yes 
Spyware Removal Yes 
Two-Factor Authentication Yes 
Vulnerability Scanning Yes 
Web Threat Management Yes 
Web Traffic Reporting Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Mobile Device Management (MDM)

Automatic Device Recognition Yes 
Data Management Yes 
Deployment Management Yes 
Inventory Management Yes 
Maintenance Utilities Yes 
Procurement Management Yes 
Remote Update / Installation Yes 
Software Management Yes 
Synchronization Management Yes 
Wireless Network Support Yes 

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal No 
Task Management No 
Tax Forms No 
Training Management No 

Privileged Access Management

Application Access Control No 
Behavioral Analytics No 
Credential Management No 
Endpoint Management No 
For MSPs No 
Granular Access Controls No 
Least Privilege No 
Multifactor Authentication No 
Password Management No 
Policy Management No 
Remote Access Management No 
Threat Intelligence No 
User Activity Monitoring No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat Yes 
Real-time Chat Yes 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

SaaS Management

License Management No 
Onboarding No 
Renewal Management No 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics No 
Vendor Management No 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

Product Features

Association Management

Chapter Management Yes 
Committee Management Yes 
Dues Management Yes 
Election Management Yes 
Email Marketing Yes 
Event Management Yes 
Financial Management Yes 
Fundraising Management Yes 
Jobs Board No 
Member Communities No 
Member Directory Yes 
Member Portal Yes 
Membership Management Yes 
Website Management Yes 

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