Average Ratings 4 Ratings
Average Ratings 44 Ratings
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Description
Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.
Description
PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world.
PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.
API Access
Has API
No
API Access
Has API
Yes
![Work incidents from wherever you are (shown: Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])](http://a.fsdn.com/con/app/proj/pagerduty.s/screenshots/Screen%20Shot%202020-10-27%20at%209.49.18%20AM.png/max/max/1)
Integrations
Kaseya VSA
Yes
Slack
Yes
Zoom
Yes
Amazon Elastic Container Service (Amazon ECS)
No
Amazon Web Services (AWS)
No
Cortex
No
Daylight
No
Elecard StreamEye Studio
No
Firebase
No
Gatus
No
Integrations
Kaseya VSA
Yes
Slack
Yes
Zoom
Yes
Amazon Elastic Container Service (Amazon ECS)
Yes
Amazon Web Services (AWS)
Yes
Cortex
Yes
Daylight
Yes
Elecard StreamEye Studio
Yes
Firebase
Yes
Gatus
Yes
Pricing Details
Flexible based on your needs
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Electric
Founded
2016
Country
United States
Website
www.electric.ai
Vendor Details
Company Name
PagerDuty
Founded
2006
Country
United States
Website
www.pagerduty.com
Product Features
Cloud Management
Access Control
Yes
Billing & Provisioning
Yes
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
Yes
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
Yes
Supply Monitoring
Yes
Workflow Approval
Yes
Cloud Security
Antivirus
No
Application Security
No
Behavioral Analytics
No
Encryption
No
Endpoint Management
No
Incident Management
No
Intrusion Detection System
No
Threat Intelligence
No
Two-Factor Authentication
No
Vulnerability Management
No
Endpoint Protection
Activity Log
No
Antivirus
No
Application Security
No
Behavioral Analytics
No
Device Management
No
Encryption
No
Signature Matching
No
Web Threat Management
No
Whitelisting / Blacklisting
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
No
Password Management
No
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes
IT Security
Anti Spam
Yes
Anti Virus
Yes
Email Attachment Protection
Yes
Event Tracking
Yes
IP Protection
Yes
Internet Usage Monitoring
Yes
Intrusion Detection System
Yes
Spyware Removal
Yes
Two-Factor Authentication
Yes
Vulnerability Scanning
Yes
Web Threat Management
Yes
Web Traffic Reporting
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
Yes
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
Mobile Device Management (MDM)
Automatic Device Recognition
Yes
Data Management
Yes
Deployment Management
Yes
Inventory Management
Yes
Maintenance Utilities
Yes
Procurement Management
Yes
Remote Update / Installation
Yes
Software Management
Yes
Synchronization Management
Yes
Wireless Network Support
Yes
Onboarding
Course Management
No
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
No
Tax Forms
No
Training Management
No
Privileged Access Management
Application Access Control
No
Behavioral Analytics
No
Credential Management
No
Endpoint Management
No
For MSPs
No
Granular Access Controls
No
Least Privilege
No
Multifactor Authentication
No
Password Management
No
Policy Management
No
Remote Access Management
No
Threat Intelligence
No
User Activity Monitoring
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
Yes
Real-time Chat
Yes
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
RMM
Deployment Management
Yes
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
Yes
Network Monitoring
Yes
Patch Management
Yes
Real-time Alerts
Yes
Remediation Management
Yes
SaaS Management
License Management
No
Onboarding
No
Renewal Management
No
SaaS Operations Management
No
Shadow IT Detection
No
Spend Management
No
Subscription Management
No
Usage Tracking / Analytics
No
Vendor Management
No
Service Desk
CMDB
No
Change Management
No
IT Asset Management
No
Incident Management
No
Knowledge Base
No
Mobile Access
No
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
No
Product Features
DevOps
Approval Workflow
Yes
Dashboard
Yes
KPIs
Yes
Policy Management
Yes
Portfolio Management
Yes
Prioritization
Yes
Release Management
Yes
Timeline Management
Yes
Troubleshooting Reports
Yes
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
Incident Response
Attack Behavior Analytics
No
Automated Remediation
No
Compliance Reporting
No
Forensic Data Retention
No
Incident Alerting
No
Incident Database
No
Incident Logs
No
Incident Reporting
No
Privacy Breach Reporting
No
SIEM Data Ingestion / Correlation
No
SLA Tracking / Management
No
Security Orchestration
No
Threat Intelligence
No
Timeline Analysis
No
Workflow Automation
No
Workflow Management
No
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
No
Scheduling
No
Task Management
No
IT Alerting
Alert Noise Reduction
Yes
Alert Routing
Yes
Dynamic Notifications
Yes
Enriched Incident Context
Yes
Escalation Policies
Yes
Incident History Audit
Yes
Multi-User Alerting
Yes
Multiple Alert Types
Yes
On-Call Management
Yes
Rich HTML Email Notifications
Yes
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
Yes
Software Inventory
No
User Activity Monitoring
Yes
IT Service
Contract Management
No
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
No
Release Management
Yes
Self Service Portal
No
Service Catalog
No
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
No
Contract/License Management
Yes
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
No
Log Management
Archiving
No
Audit Trails
No
Compliance Reporting
No
Consolidation
No
Data Visualization
Yes
Event Logs
Yes
Network Logs
No
Remediation
Yes
Syslogs
No
Thresholds
No
Web Logs
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
No
SaaS Management
License Management
Yes
Onboarding
Yes
Renewal Management
Yes
SaaS Operations Management
Yes
Shadow IT Detection
Yes
Spend Management
Yes
Subscription Management
Yes
Usage Tracking / Analytics
Yes
Vendor Management
Yes
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
Yes
Email Monitoring
No
Event Logs
Yes
History Tracking
Yes
Patch Management
Yes
Scheduling
Yes
User Activity Monitoring
Yes
Virtual Machine Monitoring
No
Website Monitoring
Availability Testing
No
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
No
Mail Server Monitoring
Yes
Maintenance Scheduling
No
Performance Metrics
No
Real Time Monitoring
Yes
Transaction Monitoring
No
Uptime Reporting
No
