Average Ratings 4 Ratings
Average Ratings 0 Ratings
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Description
Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.
Description
The Cloud User Hub serves as a comprehensive portal for Microsoft CSP users, enabling the automation of routine tasks across all Microsoft 365 applications without the need to switch between different consoles or customers. This platform enhances the management of Microsoft cloud services for all users and applications in Microsoft 365, streamlining workflows without the hassle of navigating multiple dashboards. Users can leverage an extensive range of Command Blocks designed for executing common tasks and commands across various cross-tenant users, applications, and devices simultaneously. Furthermore, it allows for the standardization of security protocols and access controls tailored to individual technicians and tenants, ensuring the appropriate functionalities are available while minimizing potential security threats. The tool also simplifies the reporting process, making it easier to identify any discrepancies or irregularities. Say goodbye to cumbersome spreadsheets and the tediousness of manual tracking, as all billing tasks can be efficiently managed in a single, user-friendly location. Additionally, Cloud User Hub provides valuable insights into Microsoft 365 usage patterns, enabling adjustments to licenses and helping to eliminate unnecessary costs effectively. Overall, this platform is designed to optimize the management experience for Microsoft 365 users comprehensively.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft Teams
Yes
Adobe Creative Cloud
Yes
Check Point SASE
Yes
Cisco Meraki
Yes
Datto SIRIS
Yes
Jamf Now
Yes
Kaseya BMS
Yes
Kaseya VSA
Yes
Mailchimp
Yes
Integrations
Microsoft 365
Yes
Microsoft Teams
Yes
Adobe Creative Cloud
No
Check Point SASE
No
Cisco Meraki
No
Datto SIRIS
No
Jamf Now
No
Kaseya BMS
No
Kaseya VSA
No
Mailchimp
No
Pricing Details
Flexible based on your needs
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Electric
Founded
2016
Country
United States
Website
www.electric.ai
Vendor Details
Company Name
N-able
Country
United States
Website
www.n-able.com/products/cloud-user-hub
Product Features
Cloud Management
Access Control
Yes
Billing & Provisioning
Yes
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
Yes
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
Yes
Supply Monitoring
Yes
Workflow Approval
Yes
Cloud Security
Antivirus
No
Application Security
No
Behavioral Analytics
No
Encryption
No
Endpoint Management
No
Incident Management
No
Intrusion Detection System
No
Threat Intelligence
No
Two-Factor Authentication
No
Vulnerability Management
No
Endpoint Protection
Activity Log
No
Antivirus
No
Application Security
No
Behavioral Analytics
No
Device Management
No
Encryption
No
Signature Matching
No
Web Threat Management
No
Whitelisting / Blacklisting
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Identity Management
Access Certification
No
Compliance Management
No
Multifactor Authentication
No
Password Management
No
Privileged Account Management
No
Self-Service Access Request
No
Single Sign On
No
User Activity Monitoring
No
User Provisioning
No
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes
IT Security
Anti Spam
Yes
Anti Virus
Yes
Email Attachment Protection
Yes
Event Tracking
Yes
IP Protection
Yes
Internet Usage Monitoring
Yes
Intrusion Detection System
Yes
Spyware Removal
Yes
Two-Factor Authentication
Yes
Vulnerability Scanning
Yes
Web Threat Management
Yes
Web Traffic Reporting
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
Yes
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
Mobile Device Management (MDM)
Automatic Device Recognition
Yes
Data Management
Yes
Deployment Management
Yes
Inventory Management
Yes
Maintenance Utilities
Yes
Procurement Management
Yes
Remote Update / Installation
Yes
Software Management
Yes
Synchronization Management
Yes
Wireless Network Support
Yes
Onboarding
Course Management
No
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
No
Tax Forms
No
Training Management
No
Privileged Access Management
Application Access Control
No
Behavioral Analytics
No
Credential Management
No
Endpoint Management
No
For MSPs
No
Granular Access Controls
No
Least Privilege
No
Multifactor Authentication
No
Password Management
No
Policy Management
No
Remote Access Management
No
Threat Intelligence
No
User Activity Monitoring
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
Yes
Real-time Chat
Yes
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
RMM
Deployment Management
Yes
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
Yes
Network Monitoring
Yes
Patch Management
Yes
Real-time Alerts
Yes
Remediation Management
Yes
SaaS Management
License Management
No
Onboarding
No
Renewal Management
No
SaaS Operations Management
No
Shadow IT Detection
No
Spend Management
No
Subscription Management
No
Usage Tracking / Analytics
No
Vendor Management
No
Service Desk
CMDB
No
Change Management
No
IT Asset Management
No
Incident Management
No
Knowledge Base
No
Mobile Access
No
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
No
Product Features
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
No
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
License Management
Automatic SKU Recognition
No
Central LM Server
No
Copy Protection
No
History Tracking
No
Node Management
No
Online Activation
No
Portable License
No
Sarbanes-Oxley Compliance
No
Timing Rights
No
Trial License
No
