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features
design
support

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Write a Review

Description

Improve workflow processes, revenue optimization, business development and marketing, and improve clinical outcomes. You can connect your entire community seamlessly, empower your staff to work better, and get a holistic view on your community's financial performance. This will give you the proactive insights that you need to streamline operations and optimize revenue. You'll be able to centralize all your clinical and business operations on one platform, which will give you the simplified solutions, economies-of-scale and enhanced security that you need to be a top-quality care provider. You will have a better understanding of your performance in relation to your financial and occupancy goals, your staff's safety and satisfaction, and you will be able to tackle the many challenges that face you every day.

Description

VoiceFriend is a cloud-based communication platform that adheres to HIPAA regulations, specifically tailored for organizations that provide care to elderly individuals. Our mission is to enhance the wellbeing of residents, ensure caregivers experience tranquility, strengthen connections with family, and assist staff in their duties. Every day, countless senior living communities, skilled nursing facilities, and PACE programs utilize VoiceFriend’s platform to elevate the quality of care, promote wellness, enhance safety, and boost overall satisfaction. Furthermore, the VoiceFriend platform seamlessly integrates with various systems, including EHRs, property management, and payroll systems, which streamlines data flow and minimizes the time spent on manual data entry, thereby decreasing the likelihood of errors. This level of integration not only enhances operational efficiency but also reinforces our commitment to delivering exceptional care to seniors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP Yes 
Axys Yes 
CareTime Yes 
Carefeed Yes 
DocuTrack Yes 
EasyShifts Yes 
FrameworkLTC Yes 
Go Icon Yes 
GroveMenus Yes 
Microsoft Dynamics GP Yes 
OnShift Yes 
Peerlytics Yes 
ServiceTrac Yes 
SimplyConnect Yes 
eMenuCHOICE Yes 

Integrations

Acumatica Cloud ERP No 
Axys No 
CareTime No 
Carefeed No 
DocuTrack No 
EasyShifts No 
FrameworkLTC No 
Go Icon No 
GroveMenus No 
Microsoft Dynamics GP No 
OnShift No 
Peerlytics No 
ServiceTrac No 
SimplyConnect No 
eMenuCHOICE No 

Pricing Details

Contact us
Book a demo to discuss a personalized pricing plan
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Eldermark Software

Founded

1991

Country

United States

Website

www.eldermark.com

Vendor Details

Company Name

VoiceFriend

Founded

2006

Country

United States

Website

www.voicefriend.net

Product Features

Assisted Living

Admissions Management Yes 
Billing & Invoicing Yes 
Building Maintenance Yes 
Care Planning Yes 
Event / Activities Planning Yes 
Incident Management Yes 
Marketing / Lead Management Yes 
Meal / Nutrition Management Yes 
Medical Records Yes 
Medication Tracking Yes 
New Resident Assessment Yes 
Resident Info Management Yes 
Scheduling Yes 
Staff Management Yes 
Work Order Management Yes 

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant Yes 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal Yes 
Self Service Portal No 
Voice Recognition No 

Long Term Care

Claims Management Yes 
Clinical Care Yes 
EHR Yes 
Electronic Health Record Yes 
For Home Care Providers No 
For Nursing Homes No 
Geriatric Care Yes 
MDS Review Yes 
Patient Records Yes 
Staff Scheduling Yes 

Medical Billing

Claims Processing Yes 
Claims Scrubbing Yes 
Code & Charge Entry Yes 
Compliance Tracking Yes 
Customizable Dashboard Yes 
Dunning Management No 
Invoice History Yes 
Patient Eligibility Checks No 
Practice Management No 
Quotes/Estimates No 
Remittance Advice No 

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers No 
For Nursing Homes No 
Geriatric Care No 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management No 
Meal / Nutrition Management No 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling No 

Alternatives

Alternatives

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Aline

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