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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Improve workflow processes, revenue optimization, business development and marketing, and improve clinical outcomes. You can connect your entire community seamlessly, empower your staff to work better, and get a holistic view on your community's financial performance. This will give you the proactive insights that you need to streamline operations and optimize revenue. You'll be able to centralize all your clinical and business operations on one platform, which will give you the simplified solutions, economies-of-scale and enhanced security that you need to be a top-quality care provider. You will have a better understanding of your performance in relation to your financial and occupancy goals, your staff's safety and satisfaction, and you will be able to tackle the many challenges that face you every day.

Description

The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP Yes 
Axys Yes 
CareTime Yes 
Carefeed Yes 
DocuTrack Yes 
EasyShifts Yes 
FrameworkLTC Yes 
Go Icon Yes 
GroveMenus Yes 
Microsoft Dynamics GP Yes 
Okta No 
OnShift Yes 
Peerlytics Yes 
ServiceTrac Yes 
SimplyConnect Yes 
eMenuCHOICE Yes 

Integrations

Acumatica Cloud ERP No 
Axys No 
CareTime No 
Carefeed No 
DocuTrack No 
EasyShifts No 
FrameworkLTC No 
Go Icon No 
GroveMenus No 
Microsoft Dynamics GP No 
Okta Yes 
OnShift No 
Peerlytics No 
ServiceTrac No 
SimplyConnect No 
eMenuCHOICE No 

Pricing Details

Contact us
Book a demo to discuss a personalized pricing plan
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Eldermark Software

Founded

1991

Country

United States

Website

www.eldermark.com

Vendor Details

Company Name

Tyler Technologies

Country

United States

Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Product Features

Assisted Living

Admissions Management Yes 
Billing & Invoicing Yes 
Building Maintenance Yes 
Care Planning Yes 
Event / Activities Planning Yes 
Incident Management Yes 
Marketing / Lead Management Yes 
Meal / Nutrition Management Yes 
Medical Records Yes 
Medication Tracking Yes 
New Resident Assessment Yes 
Resident Info Management Yes 
Scheduling Yes 
Staff Management Yes 
Work Order Management Yes 

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant Yes 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal Yes 
Self Service Portal No 
Voice Recognition No 

Long Term Care

Claims Management Yes 
Clinical Care Yes 
EHR Yes 
Electronic Health Record Yes 
For Home Care Providers No 
For Nursing Homes No 
Geriatric Care Yes 
MDS Review Yes 
Patient Records Yes 
Staff Scheduling Yes 

Medical Billing

Claims Processing Yes 
Claims Scrubbing Yes 
Code & Charge Entry Yes 
Compliance Tracking Yes 
Customizable Dashboard Yes 
Dunning Management No 
Invoice History Yes 
Patient Eligibility Checks No 
Practice Management No 
Quotes/Estimates No 
Remittance Advice No 

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