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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Whether you are utilizing your EMR’s patient portal, your own digital entry point, or communicating via phone and email, Elaborate can seamlessly integrate into any operational workflow and technological framework. Our innovative technology harnesses your patient's detailed medical history, which encompasses previous results, diagnoses, demographics, and medications, in conjunction with your practice-specific clinical guidelines to identify critical findings and outline essential next steps. Integrated into both the clinician's EMR and the patient portal, Elaborate stands out as the sole solution available that adopts a preventive strategy for managing inbasket communications, effectively eliminating urgent patient inquiries and significantly reducing administrative burdens on practitioners each week. By employing our unique deterministic clinical ruleset, more than 90% of the narratives generated by Elaborate require no adjustments from clinical users. After just a few weeks post-launch, you can anticipate a 36% decrease in time spent managing inboxes for practitioners, along with an impressive patient satisfaction rate of 92%. Additionally, this solution not only enhances workflow efficiency but also contributes to improved patient outcomes through timely interventions and follow-ups.

Description

Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DrChrono Yes 
NextGen Healthcare EHR Yes 
eClinicalWorks Yes 

Integrations

DrChrono No 
NextGen Healthcare EHR No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Elaborate

Country

United States

Website

www.elaborate.com

Vendor Details

Company Name

Syllable

Country

United States

Website

syllable.ai/

Product Features

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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