Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Whether you are utilizing your EMR’s patient portal, your own digital entry point, or communicating via phone and email, Elaborate can seamlessly integrate into any operational workflow and technological framework. Our innovative technology harnesses your patient's detailed medical history, which encompasses previous results, diagnoses, demographics, and medications, in conjunction with your practice-specific clinical guidelines to identify critical findings and outline essential next steps. Integrated into both the clinician's EMR and the patient portal, Elaborate stands out as the sole solution available that adopts a preventive strategy for managing inbasket communications, effectively eliminating urgent patient inquiries and significantly reducing administrative burdens on practitioners each week. By employing our unique deterministic clinical ruleset, more than 90% of the narratives generated by Elaborate require no adjustments from clinical users. After just a few weeks post-launch, you can anticipate a 36% decrease in time spent managing inboxes for practitioners, along with an impressive patient satisfaction rate of 92%. Additionally, this solution not only enhances workflow efficiency but also contributes to improved patient outcomes through timely interventions and follow-ups.
Description
Kiodesk empowers companies to provide exceptional customer support by offering tools that enable clients to access timely and pertinent assistance without navigating complex and convoluted processes. These innovative tools not only enhance agent efficiency but also provide analytics and reports that help managers identify critical performance issues, allowing for the enhancement of services and informed business decisions. The IT desk is efficient and includes essential asset management and reporting features suitable for corporate settings, seamlessly integrating with various software ecosystems. By implementing a self-service experience, businesses can reinforce their brand identity while boosting customer satisfaction significantly. Ultimately, Kiodesk’s solutions aim to streamline support processes, creating a win-win scenario for both organizations and their clients.
API Access
Has API
No
API Access
Has API
No
Integrations
DrChrono
No
NextGen Healthcare EHR
No
eClinicalWorks
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.01 per year
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Elaborate
Country
United States
Website
www.elaborate.com
Vendor Details
Company Name
Roboeyelabs
Founded
2016
Country
India
Website
kiodesk.com
Product Features
HIPAA Compliance
Access Control / Permissions
No
Audit Management
No
Compliance Reporting
No
Data Security
No
Documentation Management
No
For Healthcare
No
Incident Management
No
Policy Training
No
Remediation Management
No
Risk Management
No
Vendor Management
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
No