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features
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support

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Description

With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.

Description

With the Walnut Loyalty platform, customers can accumulate points and redeem them directly in your webshop, while also having the ability to launch targeted email campaigns based on specific customer segments. If you're looking to grow your customer database, our user-friendly landing page tool makes this process seamless. You can design visually appealing email templates that reflect your brand identity. The combination of customizable templates and user-friendly tools allows you to monitor the statistics of both your active and completed campaigns, landing pages, and your personalized webshop. A loyalty platform encompasses more than just point accumulation and promotional efforts; it’s essential for your business to genuinely understand customer needs. Walnut Loyalty provides you with an intuitive online interface that aggregates valuable data, enhancing your insight into customer preferences, ultimately encouraging them to engage with your organization more frequently. By leveraging this data, you can tailor your offerings even further to meet customer expectations and foster loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Winston POS No 
WooCommerce Yes 

Integrations

Shopify No 
Winston POS Yes 
WooCommerce No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ekoma

Country

United States

Website

ekoma.io

Vendor Details

Company Name

Walnut

Country

Netherlands

Website

walnutloyalty.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security No 
Email Marketing No 
Inventory Management Yes 
Kitting No 
Loyalty Program Yes 
Mobile Access No 
Multi-Store Management No 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives

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Stamp Me

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