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features
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support

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Description

With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.

Description

Boost your brand's repeat purchase rate by 20% or even higher. With Rivo, you can enhance repeat purchases, elevate customer lifetime value (LTV), and lower advertising expenses. You understand your customers' desires, and we assist you in creating tailored programs that encourage ongoing purchases. By reducing your advertising costs, you can turn your most loyal customers into enthusiastic brand advocates. Additionally, attract new customers at a cost lower than your average customer acquisition cost (CAC). Enhance LTV and steady revenue streams by providing exclusive perks to your paid members. Explore how Rivo is empowering rapidly expanding ecommerce brands to increase their revenue significantly and achieve sustainable growth. By partnering with Rivo, your brand can thrive in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Attentive No 
Brij No 
Churn Buster No 
Drip No 
Judge.me No 
Klaviyo No 
Loox No 
Mailchimp No 
Okendo No 
REVIEWS.io No 
Recharge No 
Shopify Flow No 
Shopify Plus No 
Stamped No 
WooCommerce Yes 

Integrations

Shopify Yes 
Attentive Yes 
Brij Yes 
Churn Buster Yes 
Drip Yes 
Judge.me Yes 
Klaviyo Yes 
Loox Yes 
Mailchimp Yes 
Okendo Yes 
REVIEWS.io Yes 
Recharge Yes 
Shopify Flow Yes 
Shopify Plus Yes 
Stamped Yes 
WooCommerce No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$189/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ekoma

Country

United States

Website

ekoma.io

Vendor Details

Company Name

Rivo

Founded

2021

Country

United States

Website

www.rivo.io

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security No 
Email Marketing No 
Inventory Management Yes 
Kitting No 
Loyalty Program Yes 
Mobile Access No 
Multi-Store Management No 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Referral

Affiliate Marketing No 
Campaign Management No 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement No 
Loyalty Program No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives