Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
All the information you require is readily accessible, and our team is always here to assist you, ensuring you maintain control without any obstacles.
Gain valuable insights into your server environment, including backup statuses, uptime metrics, and the status of managed services.
Obtain a clear picture of your desktop environment with details on device inventories, compliance statuses, software histories, and update statuses.
Access support insights that encompass Ekco ticket statistics, SLA compliance reports, and user satisfaction metrics.
While the platform empowers you to take charge, you will never feel isolated; it provides the necessary visibility and insights at your convenience, all while your dedicated Ekco team oversees your services continuously.
Whether you have simple inquiries or need to collaborate on more complex ideas, our team is just a phone call away to support you.
Description
Netinsight ITFM encompasses the entire workflow, beginning with strategic planning and extending through calculation, contract and SLA management with both customers and suppliers, service catalog management, cost allocation, and concluding with online service procurement and reporting tailored for both internal management and external clients. Utilizing netinsight ITFM allows organizations to gain cost transparency within their IT departments, enabling them to manage and control products and services effectively based on operational metrics while also significantly minimizing time and expenses. The netinsight product family has demonstrated its effectiveness across various sectors, establishing our reputation as an innovative leader in the market, evidenced by the sale of over 200,000 licenses. Our clientele ranges from publicly traded global corporations to mid-sized enterprises in diverse industries, reflecting the broad applicability and trust in our solutions. By choosing netinsight ITFM, organizations can optimize efficiency and enhance their service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ekco
Founded
2015
Country
Ireland
Website
www.ek.co
Vendor Details
Company Name
netinsight
Website
www.nicetec.de/en/products/netinsight-itfm/netinsight-itfm-product-details/
Product Features
Business Continuity
Backup Log
No
Backup Scheduling
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Multiple System Support
No
Remote Server Options
No
Secure Data Storage
No
Web Access / Restoration
No
Cloud Cost Management
Cost Reduction Optimization
No
Dashboard
No
Data Import/Export
No
Data Storage
No
Data Visualization
No
Resource Usage Reporting
No
Roles / Permissions
No
Spend and Cost Reporting
No
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
No
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
IT Infrastructure Monitoring
Alerts / Notifications
No
Application Monitoring
No
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
No
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
No
Vulnerability Management
Asset Discovery
No
Asset Tagging
No
Network Scanning
No
Patch Management
No
Policy Management
No
Prioritization
No
Risk Management
No
Vulnerability Assessment
No
Web Scanning
No