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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

All the information you require is readily accessible, and our team is always here to assist you, ensuring you maintain control without any obstacles. Gain valuable insights into your server environment, including backup statuses, uptime metrics, and the status of managed services. Obtain a clear picture of your desktop environment with details on device inventories, compliance statuses, software histories, and update statuses. Access support insights that encompass Ekco ticket statistics, SLA compliance reports, and user satisfaction metrics. While the platform empowers you to take charge, you will never feel isolated; it provides the necessary visibility and insights at your convenience, all while your dedicated Ekco team oversees your services continuously. Whether you have simple inquiries or need to collaborate on more complex ideas, our team is just a phone call away to support you.

Description

With more than 1,500 advisors available across 550 locations, as well as on our website, by phone, or through our app, assistance is accessible to you at any hour. This support is unwavering, no matter if your contract is long-standing, freshly initiated, or still pending. Our commitment is to ensure we identify the best solution tailored to your needs. Every advantage, benefit, and service we offer is designed with one objective in mind: your satisfaction as a customer. From mobile communications to television, video, accessories, and a variety of services, we provide comprehensive guidance on all facets of communication and entertainment, ensuring you have all the information you need. Our goal is to create a seamless experience that meets your expectations and enhances your enjoyment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ekco

Founded

2015

Country

Ireland

Website

www.ek.co

Vendor Details

Company Name

mobilcom-debitel

Country

Germany

Website

www.mobilcom-debitel.de

Product Features

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Cloud Cost Management

Cost Reduction Optimization No 
Dashboard No 
Data Import/Export No 
Data Storage No 
Data Visualization No 
Resource Usage Reporting No 
Roles / Permissions No 
Spend and Cost Reporting No 

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Vulnerability Management

Asset Discovery No 
Asset Tagging No 
Network Scanning No 
Patch Management No 
Policy Management No 
Prioritization No 
Risk Management No 
Vulnerability Assessment No 
Web Scanning No 

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning No 
Capacity Analytics Yes 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics Yes 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

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