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features
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Description

Identify and prevent the establishment of fraudulent user accounts, effectively thwarting those who seek to exploit loyalty programs. By cross-referencing customer information with reliable data sources, organizations can enhance their confidence in evaluating risks. Combat payment fraud by making precise risk decisions at every stage of the transaction process, whether before, during, or after authorization. Streamline the authorization process to minimize customer friction during transactions. Utilizing advanced data science and machine learning techniques, the Ekata Identity Engine integrates two unique datasets: the Ekata Identity Graph and the Ekata Identity Network. These datasets focus on fundamental identity attributes, which are transformed into insights that empower businesses to make informed risk assessments regarding their clientele. By confirming a greater number of legitimate interactions, companies can effectively expand and maintain their customer base. Additionally, by capturing more instances of fraud, businesses can safeguard their financial interests. Rapid risk evaluations allow for the approval of more legitimate transactions, ensuring that fraudulent activities are blocked while simultaneously welcoming more trustworthy customers into the fold. Ultimately, this approach not only strengthens security measures but also enhances customer satisfaction and loyalty.

Description

The dynamics of identity and fraud are evolving rapidly, driven by factors such as consumer expectations, advancements in technology, and a rise in identity theft and account breaches. It is essential for businesses to balance the risks of fraud with the imperative to deliver quick and seamless experiences to consumers. Our 2020 Global Identity and Fraud Report highlights that 88% of consumers feel positively about companies that prioritize enhancing customer experience, particularly in terms of security; however, there exists a disconnect, as 95% of businesses are confident in their ability to recognize customers while 55% of consumers feel unacknowledged. To enhance the customer journey, organizations should adopt lower-friction identity verification techniques and ensure higher approval rates for reliable, verified clients. Additionally, companies can achieve cost savings by applying step-up authentication only in customer interactions where further verification is genuinely necessary. Ultimately, addressing these challenges is vital for fostering trust and satisfaction among consumers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ABLE Platform No 
Accertify Yes 
Cybersource Yes 
Dataview360 Yes 
Decisimo Yes 
Ekata No 
Equifax BusinessConnect Yes 
Experian Identity Verification Yes 
Feedzai Yes 
Fraud.net Yes 
Kount Yes 
Pinewood DMS No 
Testing Pays No 
TruNarrative Yes 

Integrations

ABLE Platform Yes 
Accertify No 
Cybersource No 
Dataview360 No 
Decisimo No 
Ekata Yes 
Equifax BusinessConnect No 
Experian Identity Verification No 
Feedzai No 
Fraud.net No 
Kount No 
Pinewood DMS Yes 
Testing Pays Yes 
TruNarrative No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mastercard

Founded

1966

Country

United States

Website

ekata.com

Vendor Details

Company Name

Experian

Founded

1990

Country

United States

Website

www.experian.com/decision-analytics/identity-management

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