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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Ekaav serves as a sophisticated software solution for visual audience journey planning tailored for contemporary marketing teams. Distinct from traditional project management tools that merely structure tasks, Ekaav empowers marketers to craft the foundational strategy for each campaign. It enables users to strategize audience journeys, outline campaign phases, chart touchpoints, link customer results, and visualize the progression of prospects from initial awareness through to conversion. By utilizing Ekaav, you can effectively: - Tailor marketing journeys to specific audiences - Create visually engaging multi-channel campaigns - Chart customer interactions and outcomes - Organize messaging and calls to action - Present campaign strategies in an interactive format - Collaborate seamlessly with both teams and clients - Eliminate the need for spreadsheets, slides, and outdated campaign documents, streamlining the entire marketing process.

Description

Enhance collaboration across various business departments by utilizing customer journey maps that seamlessly blend digital and physical communication channels for immediate improvements in customer experience (CX). Quadient's Customer Journey Mapping streamlines the process for stakeholders throughout your organization to access and enhance the comprehensive suite of customer communications through a unified online platform. Achieve complete transparency by associating journey maps with every digital and physical interaction your customers engage with, such as contracts, statements, emails, multimedia content, and digital advertisements. Ensure a cohesive connection between communications and each touchpoint along the customer journey. Foster internal collaboration and facilitate real-time feedback through social commenting features. Act promptly to elevate the customer experience, while easily integrating journey maps with various customer communications management (CCM) systems to further enhance operational efficiency and effectiveness. This holistic approach empowers organizations to create a more responsive and customer-centric environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Salesforce No 

Integrations

Salesforce Yes 

Pricing Details

$29/month
Free Trial No 
Free Version Yes 

Pricing Details

Contact Quadient for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ekaav

Founded

2026

Country

India

Website

ekaav.app

Vendor Details

Company Name

Quadient

Founded

1924

Country

France

Website

www.quadient.com/en-int/resources/quadient-customer-journey-mapping

Product Features

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Product Features

Customer Journey Mapping Tools

Action Management Yes 
Attribution Modeling No 
Behavioral Analytics Yes 
Collaboration Yes 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates No 

Digital Experience Platforms (DXP)

Alerts / Notifications Yes 
Auto-Tagging No 
Blogs No 
Calendar No 
Content Modeling Yes 
Digital Asset Management Yes 
File Sharing No 
Form Builder Yes 
Forums / Message Boards Yes 
Headless CMS Yes 
Knowledge Base Yes 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics Yes 
Surveys / Polls Yes 
Templates No 
User Management / Permissions Yes 
Version Control No 
Wiki No 
Workflow Management Yes 

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