Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A disengaged team, dissatisfied employees, and leaders who struggle with involvement and engagement are common issues in many organizations. Unfortunately, these problems are frequently only identified during annual organizational climate surveys, leaving little time for effective intervention. Efix | Survey Suite offers a comprehensive set of tools that empower your organization to create and implement climate surveys that align with your business goals, while integrating an actionable plan to foster the necessary changes for enhancing the work environment. As an innovative leader in this field, Efix stands out by allowing small businesses to access its system at no cost, thereby supporting their growth and improving their people management practices. Recognized for its quality, Efix's systems are endorsed by top companies around the globe. Reach out to us without any commitment to discover how Efix can transform your organization and drive positive change. Additionally, our user-friendly platform ensures that you can easily gather and analyze feedback to continuously enhance your workplace culture.

Description

In today's highly competitive global business environment, attracting new customers and strengthening loyalty to existing customers is a challenge. Contact centers are expected to deliver the maximum positive results. How can you survey this? Pointel Survey360 simplifies the process. Survey360 allows you to create and conduct surveys in order to collect customer feedback and customer experience data. You will receive accurate, detailed information about customer expectations and contact centers operations. This data can be analyzed quickly to help you retain and gain new customers. Pointel Survey360 won the Gold Award for Most Innovative Technology at the 17th Contact Center World Awards. We are proud to have won the competition with over 2000 participants from 80 countries in the contact center industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce

Integrations

Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Efix

Founded

2011

Country

Brazil

Website

talent.efix.net/suites/efix-survey-suite/

Vendor Details

Company Name

Pointel

Founded

1999

Country

United States

Website

www.pointel.com

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

InfoWiz Reviews

InfoWiz

Infonautics
My-Survey Reviews

My-Survey

HR Tools