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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Create automation scenarios without limitations and incorporate adaptable, resilient, and secure messaging APIs into all your application initiatives, while harnessing your data's full potential through an effective multichannel approach. Whether via API or web platform, we offer tailored solutions designed to automate your communication processes, foster engagement with your contacts, and maintain lasting connections with customers, prospects, members, or anyone you interact with. Our scalable solutions are built on a flexible and secure infrastructure, readily accommodating the diverse needs of businesses, regardless of size. Efidem is dedicated to enhancing business communication, employing technologies that streamline the management of communication channels such as email, SMS, fax, voice, and postal services; all available through an API integrated into your information system or in a SaaS model for added flexibility. Recognizing the uniqueness of each business and its specific requirements, we encourage you to share your specifications with us, as we are always eager to embrace new challenges and provide innovative solutions. Our commitment is to ensure your communication strategies are as effective as possible, driving success across all your endeavors.

Description

Introducing a cutting-edge CRM that prioritizes automation at its heart. Intuitive and user-centered, it is crafted with an emphasis on enhancing the user experience. The interface is straightforward, with buttons and forms placed in logical contexts that are easy to navigate. Built on a contemporary framework, this system is constructed from the ground up, incorporating the latest security measures, speed enhancements, and scalable design principles, making it robust, efficient, and up-to-date. Suitable for a variety of sectors, it is adaptable and customizable for any industry, having proven its reliability in challenging fields like Student Loan Consolidation, Debt Management, and Mortgage services. Additionally, there is a dedicated client portal that allows users to log in for real-time updates, seamlessly linking with the CRM for functions such as receipt management, progress tracking, issue resolution, document uploads, and information updates. With automation at play, your employees will be effectively guided and supported by the system, ensuring a streamlined workflow and increased productivity. This innovative approach not only simplifies processes but also enhances overall operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon No 
Asterisk No 
Authorize.Net No 
Docusign No 
Five9 No 
Microsoft 365 Yes 
PayPal No 
Profituity No 
Stripe No 
Ytel No 

Integrations

Amazon Yes 
Asterisk Yes 
Authorize.Net Yes 
Docusign Yes 
Five9 Yes 
Microsoft 365 No 
PayPal Yes 
Profituity Yes 
Stripe Yes 
Ytel Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Efidem

Founded

2010

Country

France

Website

www.efidem.com

Vendor Details

Company Name

Skywave

Founded

2016

Country

United States

Website

skywave.app

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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