Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our CRM solutions stand out for their unparalleled flexibility in the industry. With an open and customizable framework, users can implement substantial modifications across the various modules that make up the software suite. To assist you in navigating these configurations and customizations, our skilled teams are readily available to provide guidance. We tailor your CRM solution to align seamlessly with your organization’s structure, processes, teams, events, projects, sales framework, customer support, and help desk systems, among other components. Efficy Group boosts the efficiency of your sales teams by offering a comprehensive suite of CRM tools, including a customer database, business activity tracking, opportunity management, and a portfolio of offerings. Whether working from the office or on the go, your sales representatives gain a holistic 360° view of their customers and prospects, along with their proposals. Additionally, they will have the ability to segment their database effectively, allowing for the execution of targeted multi-channel marketing campaigns that can drive better engagement and results.
Description
Merlin provides users with an unlimited number of company and contact records, and in addition to the typical fields found in CRM systems, it offers around 40 customizable fields for tailored data storage and reporting. To enhance user experience, Merlin features a smart, dynamic menu that anticipates and displays the most relevant options based on the current page, eliminating the need for excessive navigation. Furthermore, the platform's fully integrated design ensures that all activities are logged against the corresponding contact, preventing data duplication and maintaining a comprehensive historical record. The Customer Relationship Management (CRM) module empowers a proactive sales team by automatically filling their calendars with appointments for upcoming periods, whether that be the next month, week, day, or a specified date range. This functionality also extends to your Accounts and Purchasing departments, aiding them in tracking payments and deliveries effectively. By streamlining communication and record-keeping, Merlin enhances overall operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Alcméon
Yes
Campaign Monitor
Yes
Constant Contact
Yes
Constant Contact Lead Gen & CRM
Yes
Eureka ERP
Yes
Gmail
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Data Hub
Yes
HubSpot Marketing Hub
Yes
Integrations
Alcméon
No
Campaign Monitor
No
Constant Contact
No
Constant Contact Lead Gen & CRM
No
Eureka ERP
No
Gmail
No
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Data Hub
No
HubSpot Marketing Hub
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
efficy
Founded
2005
Country
Belgium
Website
www.efficy.com
Vendor Details
Company Name
Merlin Business Software
Founded
1974
Country
United Kingdom
Website
www.merlinbusinesssoftware.com/our-software/contact-management/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No