Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Efeedor is an innovative software designed for healthcare experience management that empowers hospitals to enhance patient satisfaction, upgrade care standards, and achieve operational efficiency. The platform offers a range of tools that enable the collection and analysis of patient feedback, along with a concierge system for handling patient requests and complaints, digital incident reporting, and quality indicator tracking. Additionally, Efeedor features capabilities for optimizing quality audits, overseeing internal service requests, and managing assets effectively. This all-encompassing suite not only aids hospitals in showcasing their dedication to patient-centered care but also assists them in complying with accreditation requirements such as NABH and JCI. Efeedor is committed to providing intuitive and cost-effective solutions, which help healthcare institutions make informed choices, enhance staff productivity, and elevate patient experiences significantly. Ultimately, Efeedor seeks to transform healthcare delivery by fostering an environment that prioritizes both patient and operational needs.
Description
LazyMonkey provides innovative QR-based solutions for feedback that streamlines the feedback process across industries. Our flagship healthcare feedback system allows hospitals to collect real-time feedback from patients by providing a QR code at the point of service. Patients can scan the QR code and then provide feedback via an intuitive online form. The system collates all feedback data into a dashboard that is easy to understand and can be used by hospital administrators to identify areas for improvement.
LazyMonkey's technology is not limited to healthcare. It can be applied in other sectors as well, including public services, banks, retailers, malls, and educational institutions. Our proprietary software integrates seamlessly into existing systems to facilitate unique QR code generation and data collection, as well as dashboard visualization.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Efeedor
Founded
2018
Country
India
Website
www.efeedor.com
Vendor Details
Company Name
Mindrops
Founded
2016
Country
India
Website
www.mindrops.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
Yes
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No