Average Ratings 4 Ratings

Total
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design
support

Average Ratings 0 Ratings

Total
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support

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Description

EASY INDOOR DIGITAL SIGNAGE. No technical knowledge required! Your screens can be used to ENGAGE, ENTERTAIN, AND EDUCATE customers, clients, employees, and patients. Create upselling opportunities. Customer satisfaction and engagement can be increased. Increase sales and inventory management. Reduce wait times. Promote new products. Drag and drop dashboard.

Description

Heed serves as a comprehensive internal communication platform designed to foster connections and engagement among employees across various channels, including desktop, mobile, and digital signage. This user-friendly platform features a drag-and-drop builder that allows for the creation of polished communications such as emails, newsletters, and alerts without requiring coding skills or design expertise. Additionally, Heed facilitates message distribution through numerous channels, including desktop notifications, corporate backgrounds, mobile applications, and SMS, enabling tailored communications for specific employee groups to enhance engagement. The platform includes integrated analytics that monitor opens, clicks, reads, and feedback in real-time, allowing organizations to assess effectiveness and adjust their strategies accordingly. Furthermore, Heed seamlessly integrates with popular systems like SharePoint, ServiceNow, Salesforce, and Workday, ensuring that communications align smoothly with existing workflows. It also offers survey tools to gather employee feedback, transforming insights into actionable steps, which ultimately contributes to cultivating a more engaged and cohesive workforce. As a result, organizations can significantly improve their internal communication efforts and employee satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Facebook Yes 
Google Calendar Yes 
Microsoft SharePoint No 
SAP Cloud Platform No 
Salesforce No 
ServiceNow No 
Workday HCM No 
X (Twitter) Yes 

Integrations

Amazon Web Services (AWS) Yes 
Facebook No 
Google Calendar No 
Microsoft SharePoint Yes 
SAP Cloud Platform Yes 
Salesforce Yes 
ServiceNow Yes 
Workday HCM Yes 
X (Twitter) No 

Pricing Details

$19.99 per month
volume discounts and annual pricing available
Free Trial No 
Free Version No 

Pricing Details

$12.35 per year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Educate the Wait

Country

United States

Website

educatethewait.com

Vendor Details

Company Name

Heed

Founded

2017

Country

United Kingdom

Website

heed.io

Product Features

Digital Signage

Automatic Player Updates Yes 
Content Scheduling Yes 
Media Library No 
Multi-Screen Support Yes 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor No 

Employee Communication Tools

Activity / News Feed Yes 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar Yes 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education Yes 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications No 
Scenario Planning No 
Templates No 
Two-Way Communication No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

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