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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Edtch. serves as a comprehensive cloud-based learning management platform featuring an integrated course editor, allowing users to craft engaging lessons and assessments aimed at enhancing the skills of both colleagues and clients. You can oversee both required and optional training enrollments while tracking outcomes through detailed reports and analytics. Design interactive training modules complete with quizzes, tests, and assessments graded by both experts and peers, all within your web browser. The platform also facilitates seamless communication among content developers, subject matter experts, managers, and learners. Equip your team with knowledge about new offerings and products quickly and effectively. Transform the invaluable insights of seasoned experts into structured onboarding experiences for new hires. Simplify and make compliance training not only manageable but also enjoyable. Develop top-notch, bite-sized learning experiences tailored for your clients. Ensure that each member of your expanding team adheres to company policies and regulations while acquiring all the essential skills required for their roles. Additionally, streamline the process of scaling personality training initiatives, ultimately saving both time and resources in the development of training programs.

Description

Quick response times, instant access to accurate information, and a comprehensive view of all customer interactions and orders enable you to make informed decisions with confidence. This is how exceptional customer service thrives and contributes to your overall success. For this reason, we developed GREYHOUND to help you effortlessly manage crowded inboxes and address every customer requirement. Enhance communication not only among your team members but also with your clients, ensuring seamless interaction across various platforms without limitations and maintaining complete transparency. Whether it’s through a contact form, marketplace inquiries, or traditional methods like email, fax, phone, chat, or instant messaging, all communication related to your customers is consolidated on a centralized platform accessible to all team members based on their permissions. This allows for collaborative efforts from any location globally while ensuring that each employee remains informed about their colleagues’ activities without losing sight of their specific responsibilities. Ultimately, this fosters a cooperative and efficient work environment that serves both your team and your customers effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$500 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Edtch.

Country

United States

Website

edtch.com

Vendor Details

Company Name

GREYHOUND

Country

Germany

Website

greyhound-software.com/kundenservice-software-crm

Product Features

Learning Management Systems (LMS)

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning No 
Built-In Course Authoring Yes 
Corporate / Business No 
Customizable Yes 
Gamification No 
Learner Portal Yes 
Mobile Learning No 
Open Source No 
SCORM Compliance Yes 
Synchronous Learning No 
Video Conferencing No 
eCommerce No 
eLearning Companies No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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