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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ensure the continuous operation of your local government's utility services with Edmunds Utility Billing Software. This comprehensive solution caters to both residential and commercial properties, allowing for efficient management, billing, and reporting of utility services through a unified module. Designed to accommodate both metered and standard billing, our software includes a wide array of tools that seamlessly integrate to enhance processes for both service providers and their customers. It offers adaptable integration with meter reading devices, cash collection systems, and various other modules from Edmunds. Additionally, users can access and evaluate vital data that is consolidated from different sources, including your meter software, parcel information, the Edmunds financial software suite, inventory management, work orders, and more. By streamlining these functions, the software ultimately contributes to improved service delivery and operational efficiency.

Description

An all-encompassing solution tailored for Local Government includes modules for Financials, Property and Rating, Asset Management, Licensing, Compliance, and Local Services. This community-based framework offers both choice and flexibility through a fully integrated system that spans the entire council. Transform your operational methods and enhance community service by creating a unified access point for residents to seamlessly engage with the council. Strengthen the connection between Government and Community to foster collaboration and a service-oriented mindset in public service delivery. By utilizing our portals, your community will benefit from round-the-clock accessibility to various services such as payment processing, daycare reservations, planning applications, and a host of other online offerings, ensuring that residents can easily access the services they need at any time. This approach not only streamlines processes but also enhances overall satisfaction within the community.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AcaStat No 
SA Project Manager No 

Integrations

AcaStat Yes 
SA Project Manager Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Edmunds GovTech

Founded

1972

Country

United States

Website

www.edmundsgovtech.com/local-government-utilities/

Vendor Details

Company Name

Open Office

Founded

1990

Country

Australia

Website

www.openoffice.com.au

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management Yes 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management No 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving Yes 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing Yes 
Work Order Management Yes 

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