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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ensure the continuous operation of your local government's utility services with Edmunds Utility Billing Software. This comprehensive solution caters to both residential and commercial properties, allowing for efficient management, billing, and reporting of utility services through a unified module. Designed to accommodate both metered and standard billing, our software includes a wide array of tools that seamlessly integrate to enhance processes for both service providers and their customers. It offers adaptable integration with meter reading devices, cash collection systems, and various other modules from Edmunds. Additionally, users can access and evaluate vital data that is consolidated from different sources, including your meter software, parcel information, the Edmunds financial software suite, inventory management, work orders, and more. By streamlining these functions, the software ultimately contributes to improved service delivery and operational efficiency.

Description

GridX utilizes smart meter interval data to facilitate intricate rate and billing structures, such as time-of-use and real-time pricing models. With its adaptable architecture, the platform allows for the seamless integration of new elements while phasing out obsolete ones, thus enabling the pursuit of fresh business prospects and adherence to regulatory standards. The GridX Enterprise Rate Platform streamlines the implementation process and significantly accelerates the launch of new rates, products, and services. By enhancing the meter-to-cash cycle with top-notch rate, billing, and cost analytics, GridX revolutionizes customer interactions. Our enterprise solution provides customer service representatives and key account managers with immediate access to rate, cost, and savings analyses, ensuring they can accurately inform customers about their potential expenses when opting for clean energy alternatives. Furthermore, we empower utilities to deliver personalized, valuable, and actionable insights regarding energy consumption and cost savings in real time, across various communication platforms, thereby enriching the overall customer experience. This innovative approach not only aids utilities in improving their service offerings but also fosters a deeper connection with their customers by prioritizing their energy efficiency goals.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce No 

Integrations

Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Edmunds GovTech

Founded

1972

Country

United States

Website

www.edmundsgovtech.com/local-government-utilities/

Vendor Details

Company Name

GridX

Country

United States

Website

www.gridx.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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