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features
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support

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Description

MeetEdgar alleviates the pressures associated with social media management, transforming your efforts into tangible success through features that streamline the often time-consuming aspects of content administration across various platforms. It automates posts for your accounts on Facebook, Twitter, Instagram, and LinkedIn, even crafting the messages for you—yes, really! By sourcing memorable quotes from articles or blogs, Edgar allows you to effortlessly share content with just the click of a button, making the process feel almost magical. If you come across a compelling article that you'd like to promote on your social media, you can utilize our Chrome Extension (or Safari/Firefox Bookmarklet) to create as many as five pre-written posts straight from the content! Furthermore, you can effortlessly organize your content into distinct color-coded categories such as “Blog Posts” or “Cute Animals.” This flexibility allows you to establish a tailored posting schedule, for instance, by designating Tuesdays for Blog Posts and reserving Fridays for Cute Animals, ensuring your content remains fresh and engaging throughout the week.

Description

In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Facebook Yes 
Google Chrome Yes 
LinkedIn Yes 
Nearby Now Yes 
Safari Yes 
Sniply Yes 
Social Media Hammer Yes 
WordPress Yes 
X (Twitter) Yes 
Zapier Yes 

Integrations

Axis LMS No 
Facebook No 
Google Chrome No 
LinkedIn No 
Nearby Now No 
Safari No 
Sniply No 
Social Media Hammer No 
WordPress No 
X (Twitter) No 
Zapier No 

Pricing Details

$49.00/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Roeder Studios

Founded

2010

Website

meetedgar.com

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/social/

Product Features

Social Media Management

Automated Publishing Yes 
Brand Tracking No 
Content Management Yes 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics No 
Automated Publishing Yes 
Contact Management No 
Content Management Yes 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management Yes 
Post Scheduling Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Alternatives

Alternatives

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MeetEdgar

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