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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Software that makes it easier to reserve desks for your employees. This software includes the ability to assign permanent and hybrid desks, provide wayfinding solutions for employees, as well as making sure your office meets social distancing guidelines. Keep your office secure. Visitors can check in, sign NDAs, print badges upon entry, and then check out. Our software allows your employees to pre-register guests. This saves you time. Service requests can be sent and tracked more easily with Eden Workplace. Employees can submit tickets to Eden Workplace for all their needs. IT and workplace managers can also organize and manage tickets from one place. With Eden Workplace's room scheduling software, you can make meetings more stress-free. Book conference rooms, check out meetings, and integrate meetings using Slack and Google Calendar.

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Slack Yes 
Brivo Yes 
Eden Deliveries Yes 
Google Calendar No 
Google Workspace Yes 
Kisi Yes 
Microsoft Entra ID No 
Microsoft Outlook No 
Okta Yes 
WhatsApp No 

Integrations

Microsoft Teams Yes 
Slack Yes 
Brivo No 
Eden Deliveries No 
Google Calendar Yes 
Google Workspace No 
Kisi No 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Okta No 
WhatsApp Yes 

Pricing Details

$79 per location per month
Billed annually
Free Trial No 
Free Version Yes 

Pricing Details

$22 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Eden Workplace

Founded

2020

Country

United States

Website

www.edenworkplace.com

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management No 
Facility Scheduling Yes 
Incident Management No 
Inspection Management No 
Inventory Control Yes 
Maintenance Tracking No 
Preventive Maintenance Yes 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management Yes 

IWMS

Asset Management No 
Lease Management No 
Maintenance Management No 
Project Management No 
Room Scheduling No 
Space Planning No 
Sustainability Management No 

Ticketing

Barcode / Ticket Scanning No 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing No 
Online Ticketing Yes 
Onsite Ticketing No 
POS No 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan No 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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