Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Software that makes it easier to reserve desks for your employees. This software includes the ability to assign permanent and hybrid desks, provide wayfinding solutions for employees, as well as making sure your office meets social distancing guidelines. Keep your office secure. Visitors can check in, sign NDAs, print badges upon entry, and then check out. Our software allows your employees to pre-register guests. This saves you time. Service requests can be sent and tracked more easily with Eden Workplace. Employees can submit tickets to Eden Workplace for all their needs. IT and workplace managers can also organize and manage tickets from one place. With Eden Workplace's room scheduling software, you can make meetings more stress-free. Book conference rooms, check out meetings, and integrate meetings using Slack and Google Calendar.
Description
Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Slack
Yes
Brivo
Yes
Eden Deliveries
Yes
Google Calendar
No
Google Workspace
Yes
Kisi
Yes
Microsoft Entra ID
No
Microsoft Outlook
No
Okta
Yes
Integrations
Microsoft Teams
Yes
Slack
Yes
Brivo
No
Eden Deliveries
No
Google Calendar
Yes
Google Workspace
No
Kisi
No
Microsoft Entra ID
Yes
Microsoft Outlook
Yes
Okta
No
Pricing Details
$79 per location per month
Billed annually
Free Trial
No
Free Version
Yes
Pricing Details
$22 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Eden Workplace
Founded
2020
Country
United States
Website
www.edenworkplace.com
Vendor Details
Company Name
Virtual Front Desk
Founded
2018
Country
Canada
Website
www.virtualfrontdesk.com
Product Features
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
No
Facility Scheduling
Yes
Incident Management
No
Inspection Management
No
Inventory Control
Yes
Maintenance Tracking
No
Preventive Maintenance
Yes
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
Yes
IWMS
Asset Management
No
Lease Management
No
Maintenance Management
No
Project Management
No
Room Scheduling
No
Space Planning
No
Sustainability Management
No
Ticketing
Barcode / Ticket Scanning
No
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
No
Fundraising Management
No
General Admission
No
Kiosk Ticketing
No
Mobile Ticketing
No
Online Ticketing
Yes
Onsite Ticketing
No
POS
No
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
No
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No