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support

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Description

Eden Software Solutions has developed Eden EcoSystem (EES), an advanced and comprehensive clinical laboratory management platform that enhances the entire process of ordering and reporting for patients, healthcare providers, and laboratories. EES effectively manages the intricate data flow from the inception of each specimen to its final resolution, encompassing everything from the initial order through testing, reporting, and the preparation of billing information. This unified system meticulously tracks the journey of a specimen, starting from its creation, progressing through testing and reviews by both physicians and patients, and culminating in the final claim or payment process. By connecting every phase of the laboratory testing journey, EES operates in real-time as a fully electronic, HIPAA-compliant system and integrates effortlessly with existing laboratory and patient monitoring systems. For clinical laboratories, it ensures compliance, streamlines billing, and monitors specimen data points, all aimed at enhancing accuracy and reducing turnaround times for patients. Physicians are also able to take advantage of a HIPAA-compliant system for placing lab orders and receiving results, which not only boosts operational efficiency but also lowers costs associated with laboratory testing. This innovative approach ultimately fosters improved patient care and satisfaction through enhanced communication and reporting mechanisms.

Description

SurroundLab™ Plus is a highly adaptable and feature-rich laboratory information system tailored for the commercial sector. This innovative platform enables you to provide the personalized service that your clients deserve. The customization options for generating reports according to client needs, along with the flexibility in delivery timing and methods, are just the initial advantages that SurroundLab Plus brings to both your laboratory and its clients. Seacoast believes that every client poses a distinct business challenge, and SurroundLab Plus is engineered to allow you to manage your operations according to your unique vision. It includes advanced features such as Master Patient ID, rules-based automated duplicate detection, and sophisticated order processing logic. Additionally, the system incorporates ABN checking and printing, patient balance alerts, and Easy Pay functionality for facilitating upfront collection of patient credit card payments. You can swiftly receive HL7 inbound orders, utilize 2-D barcode scanning for Lab Connect Orders, and generate bar-coded specimen labels. Moreover, custom algorithms for interpreting complex results ensure that your laboratory is equipped to meet diverse client needs effectively. Ultimately, SurroundLab Plus empowers laboratories to enhance efficiency and elevate client satisfaction by offering unparalleled customization and operational control.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$60000.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Eden Software Solutions

Country

United States

Website

www.edenss.com

Vendor Details

Company Name

Seacoast Laboratory Data Systems

Founded

1985

Country

United States

Website

www.sldsi.com/lis-software-products/surroundlab-plus

Product Features

Medical Lab

Audit Trail No 
Data Analysis Auditing No 
Data Security Yes 
EMR Interface Yes 
Fax Management Yes 
Lab Instrument Interface Yes 
Multi-Location Printing Yes 
Online Instrumentation No 
Physician Test Panels Yes 
Procedure-Based Billing Yes 
Sample Tracking Yes 

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