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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ecover was created to enhance the patient journey from the initial intake all the way through recovery. Our platform facilitates seamless communication, offers innovative aftercare tools, and includes helpful reminders among other features. It also features a real-time chat option for patients to consult with their doctors, ensuring they can get immediate answers to their questions. The platform is designed with custom branding in mind, maximizing visibility and recognition. Additionally, it provides a comprehensive library of videos for pre, intra, and post-operative education, along with alerts for virtual healthcare services. Personalized reminders ensure that patients stay informed and engaged throughout their care process. Founded by a group of medical professionals, technology experts, and mobile healthcare strategists, Ecover boasts over a decade of diverse experience in patient care, covering everything from general health to elective plastic surgery. As a trailblazer in the patient care sector within a tech-driven environment, we aim to deliver a multi-dimensional experience that meets the evolving needs of every patient. Ecover embodies the philosophy that the journey through pre, intra, and post-operative phases should be enriched by digital support and easy access to communication and information. Our commitment to patient satisfaction drives us to continually innovate and improve our services.

Description

Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ecover Global

Country

United States

Website

ecoverglobal.com

Vendor Details

Company Name

Syllable

Country

United States

Website

syllable.ai/

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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