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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Currently, over 350 retailers in the home furnishings sector utilize the software, spanning more than 11,000 locations throughout North America. Alongside the software, clients benefit from Myriad's exceptional product and user support, enhancing their overall experience. The system allows for easy identification of inventory using vendor model numbers rather than solely relying on SKUs, ensuring complete and precise visibility of inventory counts and statuses. Users can improve cash flow by easily accessing customer accounts at a glance, while supporting diverse payment options. Additionally, the software automates billing statements, offers instant online account histories, provides summaries of aged receivables, and tracks payments efficiently. Streamline the sales order entry process to be quicker, more accurate, and highly efficient with advanced barcode scanning features. At checkout, users can view detailed product descriptions, line item discounts, various payment methods, special instructions, and information on received merchandise to facilitate delivery scheduling. This comprehensive suite of tools significantly enhances operational efficiency and customer satisfaction.

Description

Swan Retail's Furniture Retail System (FRS) is a comprehensive, web-based retail management solution tailored for businesses in the furniture, flooring, bed & mattress, and appliance sectors. The system streamlines the entire retail process, covering everything from order placement to generating purchase orders, managing inventory, overseeing warehousing, and scheduling deliveries. Notable features include a mobile app for sales conducted both in-store and offsite, an order management system that records essential customer and product information while indicating delivery implications, and real-time inventory monitoring enhanced by optional barcode scanning. Additionally, it offers customer service functionalities such as detailed contact logs and complete purchase records, as well as an integrated ecommerce solution that connects online and physical store operations through a unified database. The system also provides advanced warehousing capabilities, including goods reception, bay management, transfers between locations, and processing returns. Furthermore, FRS facilitates delivery planning by displaying details such as items, weight, delivery drops, and cubic measurements, complete with visual capacity indicators, along with tools to manage multiple orders grouped in containers, ensuring efficient logistics and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Myriad Software

Founded

1990

Country

United States

Website

www.myriadsoftware.com/ecklictic/

Vendor Details

Company Name

Swan Retail

Founded

2004

Country

United Kingdom

Website

www.swanretail.co.uk/furniture-retail-system/

Product Features

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Product Features

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