Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Currently, over 350 retailers in the home furnishings sector utilize the software, spanning more than 11,000 locations throughout North America. Alongside the software, clients benefit from Myriad's exceptional product and user support, enhancing their overall experience. The system allows for easy identification of inventory using vendor model numbers rather than solely relying on SKUs, ensuring complete and precise visibility of inventory counts and statuses. Users can improve cash flow by easily accessing customer accounts at a glance, while supporting diverse payment options. Additionally, the software automates billing statements, offers instant online account histories, provides summaries of aged receivables, and tracks payments efficiently. Streamline the sales order entry process to be quicker, more accurate, and highly efficient with advanced barcode scanning features. At checkout, users can view detailed product descriptions, line item discounts, various payment methods, special instructions, and information on received merchandise to facilitate delivery scheduling. This comprehensive suite of tools significantly enhances operational efficiency and customer satisfaction.
Description
Swan Retail's Furniture Retail System (FRS) is a comprehensive, web-based retail management solution tailored for businesses in the furniture, flooring, bed & mattress, and appliance sectors. The system streamlines the entire retail process, covering everything from order placement to generating purchase orders, managing inventory, overseeing warehousing, and scheduling deliveries. Notable features include a mobile app for sales conducted both in-store and offsite, an order management system that records essential customer and product information while indicating delivery implications, and real-time inventory monitoring enhanced by optional barcode scanning. Additionally, it offers customer service functionalities such as detailed contact logs and complete purchase records, as well as an integrated ecommerce solution that connects online and physical store operations through a unified database. The system also provides advanced warehousing capabilities, including goods reception, bay management, transfers between locations, and processing returns. Furthermore, FRS facilitates delivery planning by displaying details such as items, weight, delivery drops, and cubic measurements, complete with visual capacity indicators, along with tools to manage multiple orders grouped in containers, ensuring efficient logistics and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Myriad Software
Founded
1990
Country
United States
Website
www.myriadsoftware.com/ecklictic/
Vendor Details
Company Name
Swan Retail
Founded
2004
Country
United Kingdom
Website
www.swanretail.co.uk/furniture-retail-system/
Product Features
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No