Compare Echo Networks vs. OpenText CX-E Voice

Traditional business phone systems (and businesses) are a complete waste of time. They sell you a system, then say "ok byyyye," leaving it up to you to manage extensions, train employees, deal with service and phone issues, and how to add and remove extensions. Landline phone systems can also mean that your reputation and business, which you have worked so hard to build, is often at risk. Remote-working employees cannot receive calls. Therefore, you will need to ask customers to hang up or re-dial their cell phones. You might be limited to a number of lines, and not have call waiting. This can lead to busy signals and ultimately lost business. Our VoIP phones are 99.9% uptime and we can prove it! VoIP phones are more reliable than landlines and can be used within 24 hours. We're also available 24/7 to help you with any questions.

Whether deployed on-premises or in the Cloud, CX-E provides flawless integration with leading communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, enhancing any existing telephony and email system. It boasts industry-leading features, including comprehensive voice message encryption from start to finish. Users can benefit from a mobile app that enables single number reach, intelligent call forwarding, distinct separation of business and personal calls, inbound call screening, and protection of mobile numbers. The system consolidates voicemail, email, and fax into a unified inbox for ease of access. It also offers text-to-speech, voicemail transcription, and secure messaging features. With speech-enabled technology, users can access their calendars, emails, faxes, and voicemails hands-free and eyes-free. Additionally, the federated presence feature allows users to play personalized greetings based on their calendar availability. CX-E accommodates multiple attendants, provides speech-recognition interfaces, customizable greetings for various departments, multilingual options, and scheduled messages. Furthermore, it enables tailored automated outreach through telephone calls or text messages, enhancing communication efficiency across the board. This comprehensive solution is designed to streamline communication processes and improve overall productivity.