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Description
Echo AI stands as the pioneering conversation intelligence platform that is inherently generative AI-based, converting every utterance from customers into actionable insights aimed at fostering growth. It meticulously examines each conversation across various channels with a depth akin to human understanding, equipping leaders with solutions to crucial strategic inquiries that promote both growth and customer retention. Developed entirely with generative AI technology, Echo AI is compatible with all leading third-party and hosted large language models, simultaneously integrating new models as they emerge to maintain access to cutting-edge advancements. Users can initiate conversation analysis right away without requiring any training, or they can take advantage of advanced prompt-level customization tailored to specific needs. The platform's architecture produces an impressive volume of data points from millions of conversations, achieving over 95% accuracy and is specifically designed for enterprise-scale operations. Additionally, Echo AI is adept at identifying nuanced intent and retention signals from customer interactions, thus enhancing its overall utility and effectiveness in business strategy. This ensures that organizations can capitalize on customer insights in real-time, paving the way for improved decision-making and customer engagement.
Description
With eCHO's Truth-in-B2B-Intent, Company Velocity empowers astute B2B and Account Based Marketers to efficiently create and rank account lists based on intent and engagement within their technology ecosystems. Given the lengthy nature of the B2B Sales Cycle, it is essential for Sales and Marketing teams to operate in harmony, facilitating meetings across various functional areas. Additionally, crucial decisions regarding which accounts and locations to target for engagement must be made effectively. Surely, there must be a more streamlined approach to this process? Imagine being able to reach out to your customers before they decide to leave and connecting with potential clients before they turn to your competitors. This is precisely where eCHO's Truth-in-B2B-Intent comes into play, offering the predictive insights necessary through topic Velocity, which allows you to effectively prioritize accounts for engagement and thus reduce the overall sales cycle. By integrating your CRM data with intent signals, eCHO Truth-in-B2B-Intent generates valuable predictive insights that can transform your marketing strategies. This innovative approach not only enhances your decision-making but also drives more meaningful interactions with your target audience.
API Access
Has API
API Access
Has API
Integrations
Adobe Analytics
Claude
Codestral
Codestral Mamba
ContactEngine
Gladly
Gorgias
Helpshift
HubSpot CRM
Hugging Face
Integrations
Adobe Analytics
Claude
Codestral
Codestral Mamba
ContactEngine
Gladly
Gorgias
Helpshift
HubSpot CRM
Hugging Face
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Echo AI
Country
United States
Website
www.echoai.com
Vendor Details
Company Name
180byTwo
Founded
2017
Country
United States
Website
180bytwo.com
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Product Features
Buyer Intent
B2B Lead Generation
CRM Integration
Channel Attribution
Competitor Analysis
Content Marketing
Customer Journey Mapping
Customer Profiles
Intent Data
Lead Notifications
Lead Scoring