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Description
Echo AI stands as the pioneering conversation intelligence platform that is inherently generative AI-based, converting every utterance from customers into actionable insights aimed at fostering growth. It meticulously examines each conversation across various channels with a depth akin to human understanding, equipping leaders with solutions to crucial strategic inquiries that promote both growth and customer retention. Developed entirely with generative AI technology, Echo AI is compatible with all leading third-party and hosted large language models, simultaneously integrating new models as they emerge to maintain access to cutting-edge advancements. Users can initiate conversation analysis right away without requiring any training, or they can take advantage of advanced prompt-level customization tailored to specific needs. The platform's architecture produces an impressive volume of data points from millions of conversations, achieving over 95% accuracy and is specifically designed for enterprise-scale operations. Additionally, Echo AI is adept at identifying nuanced intent and retention signals from customer interactions, thus enhancing its overall utility and effectiveness in business strategy. This ensures that organizations can capitalize on customer insights in real-time, paving the way for improved decision-making and customer engagement.
Description
Empower every sales representative with an AI sales coach right at their fingertips. By harnessing the power of AI to record in-person sales discussions, Siro helps uncover untapped revenue streams. Its sophisticated AI has been trained on millions of real-world sales interactions, continually updating to provide insights into effective strategies and areas where reps may fall short. With just a single tap in the app or from their device's lock or home screen, representatives can easily begin recording and transcribing their conversations. The auto-split feature allows users to record throughout the day with just one tap, while Siro efficiently isolates and categorizes each sales dialogue without consuming battery life. Following a missed conversation, representatives can quickly access exemplary interactions from colleagues that demonstrate improved techniques for crucial moments in the sales process. Whether in online or offline mode, recordings are swiftly transcribed and evaluated, and with an internet connection, analysis occurs within seconds. Siro's AI not only evaluates the content of what is said but also the nuances of how it is delivered, pinpointing specific opportunities for revenue enhancement. This innovative approach ensures that sales teams are consistently improving and maximizing their potential.
API Access
Has API
API Access
Has API
Integrations
Braze
Codestral
Codestral Mamba
ContactEngine
FieldRoutes
Five9
Freshdesk
Genesys Cloud CX
Gladly
Google Cloud Platform
Integrations
Braze
Codestral
Codestral Mamba
ContactEngine
FieldRoutes
Five9
Freshdesk
Genesys Cloud CX
Gladly
Google Cloud Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Echo AI
Country
United States
Website
www.echoai.com
Vendor Details
Company Name
Siro
Country
United States
Website
www.siro.ai/
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Field Sales
Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management
Sales Training
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback