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Description
Echo AI stands as the pioneering conversation intelligence platform that is inherently generative AI-based, converting every utterance from customers into actionable insights aimed at fostering growth. It meticulously examines each conversation across various channels with a depth akin to human understanding, equipping leaders with solutions to crucial strategic inquiries that promote both growth and customer retention. Developed entirely with generative AI technology, Echo AI is compatible with all leading third-party and hosted large language models, simultaneously integrating new models as they emerge to maintain access to cutting-edge advancements. Users can initiate conversation analysis right away without requiring any training, or they can take advantage of advanced prompt-level customization tailored to specific needs. The platform's architecture produces an impressive volume of data points from millions of conversations, achieving over 95% accuracy and is specifically designed for enterprise-scale operations. Additionally, Echo AI is adept at identifying nuanced intent and retention signals from customer interactions, thus enhancing its overall utility and effectiveness in business strategy. This ensures that organizations can capitalize on customer insights in real-time, paving the way for improved decision-making and customer engagement.
Description
EchoPAC Software Only and EchoPAC Plug-in offer comprehensive solutions that assist you throughout the entire process, from reviewing previous exams to conducting post-exam interpretation, reporting, and archiving. With an intuitive Vivid user interface, these tools enable quicker onboarding for staff members. You can analyze and report from the comfort of an ergonomic workstation, allowing for greater focus on patient care during the acquisition phase. Enhance the performance of your machine; no matter the vendor or age, you can access all the latest Vivid tools. Save valuable time by utilizing EchoPAC to optimize scanner availability, enabling you to handle daily analyses offline, including left ventricle quantifications, Doppler assessments, and functional evaluations. Ultimately, this leads to improved workflow efficiency and better patient outcomes.
API Access
Has API
API Access
Has API
Integrations
Aircall
Amazon Web Services (AWS)
Claude
Codestral
Codestral Mamba
ContactEngine
Genesys Cloud CX
Gladly
Google Cloud Platform
Gorgias
Integrations
Aircall
Amazon Web Services (AWS)
Claude
Codestral
Codestral Mamba
ContactEngine
Genesys Cloud CX
Gladly
Google Cloud Platform
Gorgias
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Echo AI
Country
United States
Website
www.echoai.com
Vendor Details
Company Name
GE HealthCare
Founded
1892
Country
United States
Website
www.gehealthcare.com/products/ultrasound/vivid/echopac
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Product Features
PACS
Comparison View
Data Compression
Diagnostic Reporting
HL7 Support
Image Management
Mobile Access
Non-DICOM Imaging Support
Patient Portal
Referring Physician Portal
Voice Recognition
