Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Low-Code Platform for Customer Service & Back Office. Simple Journeys. Complex Journeys. All the rest. Low-Code Platform for Customer Service & Back Office Simple journeys. Complex Journeys. All the rest. AppBase Customer Service is a dynamic platform that allows you to manage your customer 360 and case management. It can handle more than simple ticketing. AppBase Email Support Desk will manage all your customer emails. AppBase treats all your emails as cases, allowing seamless organization and collaboration.
Description
RealCADENCE™, designed to give all levels management a magnifying lens into the operating status of an organization, from the top down to the bottom, from corporate to local and everything in between. RealCADENCE™, an app-based software, will change the way your company communicates, collaborates and operates. Your teams will feel more confident in deploying your strategies when they receive simple instructions, manuals, training resources, and multi-threaded communication to support task/action completions. RealCADENCE™, which supports Checklists and Forms, Audits Surveys, Photos, Videos, and other dynamic data escalations, also supports Surveys, Photographs, Videos, and more. RealCADENCE™, which provides management workflows and analytics, allows for quick references and interaction to see the current status of your teams. RealCADENCE™, which pushes workflows, reports and analytics directly to you allows you to drive your business forward without having to look at the rearview mirror. RealCADENCE™, provides intuitive analytics, interactive reports, and a variety custom reporting.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$49.00/month per location
Hybrid per location + consumption based pricing. Can be customized for scale.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Eccentex
Founded
2007
Country
United States
Website
www.eccentex.com
Vendor Details
Company Name
VoloForce
Founded
2012
Country
United Kingdom
Website
voloforce.com
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No
Low-Code Development
AI-Assisted Development
No
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
No
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
No
Web / Mobile App Development
No
Workflow Management
No
Product Features
Brand Management
Approval Process Control
No
Artwork Management
No
Asset Management
No
Change Management
No
Fulfillment Distribution
No
Project Management
No
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
No
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
Yes
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No