Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EbixEnterprise serves as an all-encompassing solution for insurance management, effectively optimizing policy oversight throughout its entire lifecycle. The platform comprises six key elements: Customer Relationship Management (CRM), health insurance exchange, policy administration, claims administration, data analytics, and a consumer web portal. These components are interconnected, facilitating the seamless transfer of data in response to various business requirements. SmartOffice CRM empowers organizations to efficiently handle agent and broker details, commission structures, sales pipelines, and state licensing information. Furthermore, the Online Quoting Portal, HealthConnect, stands out as a premier marketplace for both buyers and sellers of health insurance and employee benefits. In addition, EbixEnterprise Administration functions as a robust policy management system, equipping users with all necessary tools to oversee policies, define insurance plans, and maintain associated rate data. This comprehensive approach not only enhances operational efficiency but also drives improved decision-making across the organization.
Description
Managing inquiries related to retail agent policies, billing, claims, and payments can often require full-time attention, especially in larger operations. Ivans eServicing™ streamlines these processes, eliminating the necessity for handling individual requests manually. Additionally, your retail agents receive immediate answers right within their management systems, simplifying their tasks as well. Our goal is to enhance automation across all participants, and Ivans eServicing provides a seamless connection to retail agents’ customer self-service platforms. This approach significantly reduces the time spent on administrative functions, which is crucial since agents are more inclined to collaborate with MGAs that facilitate their workflow. By offering swift access to essential information regarding policies, billing, claims, and payments, retail agents can remain within their systems without disruption. Since no one particularly enjoys the process of paying for insurance, it’s vital to ensure that the experience is as straightforward as possible. Moreover, enabling insured individuals to settle their premiums directly through their retail agent’s self-service portal adds an extra layer of convenience and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Virtual Cabinet
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ebix
Founded
1976
Country
United States
Website
ebixhealth.com
Vendor Details
Company Name
Ivans
Founded
1983
Country
United States
Website
www.ivans.com/for-mgas/products/ivans-eservicing/