Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dine-In Without Contact
Implement QR codes at each table so that customers can effortlessly scan and order directly from their smartphones without needing to install any applications; this feature is compatible with all devices.
Drive-Thru Without Contact
Position your QR code on a stand at the curbside or within the drive-thru area, allowing customers to access your menu and place orders right from their vehicles.
Pickup Without Contact
Display your QR code on your front window or on an outdoor stand, enabling customers to scan it and place their food orders without stepping foot inside your establishment.
Online Ordering
Incorporate an easy "order now" button on your website or share your ordering link with customers, allowing them to swiftly and conveniently place orders from any location using the link.
These options not only enhance convenience but also ensure a seamless experience for your patrons.
Description
Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.
API Access
Has API
No
API Access
Has API
No
Integrations
IBM watsonx Code Assistant
No
IBM watsonx.ai
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Eatio
Country
India
Website
www.eatio.co
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/watsonx-orders
Product Features
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
No
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
No
QR Code Menus
No
Tablet Menus
No
Online Ordering
Integrated Gift Cards
No
Menu / Product View
Yes
Mobile Ordering
Yes
Push Notifications
No
Reporting / Analytics
Yes
Rewards / Loyalty Program
No
Secure Payment Processing
Yes
Store Locator
Yes
White-Label
No