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Description
Easyworkorder boasts a remarkable array of foundational modules, including work orders, alongside numerous specialized modules tailored for distinct industries. This platform enhances user support and streamlines operations effectively. There is no need for app downloads or specialized software, as Easyworkorder is fully functional on mobile devices right from the start. Accessible globally at any hour, it ensures that users can benefit from its features whenever necessary. Users receive free updates continuously, guaranteeing access to the latest improvements. The shared inbox feature promotes teamwork among your staff, allowing for seamless collaboration in resolving issues without interference. Every support email transforms into a helpdesk ticket, facilitating organization. Tickets can be easily categorized, prioritized, and assigned, ensuring the right team members handle them efficiently. With Easyworkorder’s mobile-friendly web interface, you can manage your support desk on the go, making it a convenient solution for busy professionals. This flexibility allows teams to remain productive, regardless of their location.
Description
The Novo ShareNet Operations Management System is a flexible, web-based and mobile-based cloud-based software that helps streamline operations. ShareNet apps are powerful solutions that combine to provide Asset Management, Work Order Management Municipal Management, Customer Support, and more.
ShareNet's platform allows you to track, share and report! ShareNet apps create powerful solutions for Customer Support and IT Help Desk. They also combine to create Asset Management, Maintenance Management Municipal Management, Knowledge Management, Municipal Management & More. Each ShareNet app allows you to track any information that you desire. You can attach documents or images to your records. Video Tutorials and User Manuals will help you learn quickly how to use ShareNet Platform Apps. Consistent user interfaces make it easy to switch from one app to another. Our powerful municipal software allows you to increase visibility of work performed and provide 24/7 citizen support. It also keeps the public informed.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Easyworkorder
Founded
2005
Country
United States
Website
easyworkorder.com
Vendor Details
Company Name
Novo Solutions
Founded
1999
Country
United States
Website
novosolutions.com/sharenet/
Product Features
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management