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Description
EasyWebshop provides a straightforward application designed for creating both websites and online stores, making it a preferred option for entrepreneurs and small enterprises. We pride ourselves on not relying on external marketing strategies, which means you won't incur additional costs for pricey promotional campaigns. Over the past 12 years, we have experienced organic growth due to our commitment to delivering high-quality webshops and excellent customer support. Our approach to website design is clean and efficient, free from advertisements, pop-ups, and unnecessary clutter. Additionally, our websites boast loading speeds that can be up to 80% faster than those offered by competing platforms. The integrated Point Of Sale application facilitates in-store sales while ensuring that your administrative tasks remain synchronized. Furthermore, Symcalia serves as a reservation system that fits effortlessly into your website and shopping cart, enhancing your overall service offerings. This comprehensive suite of tools empowers you to focus on what truly matters: growing your business and serving your customers effectively.
Description
Smartsupp chat allows you to have a personal conversation and make your customers happy. This chat solution is used by 283,000 websites and webshops across Europe.
You can view detailed visitor information in our powerful web dashboard. Chat with customers anywhere you are using our mobile apps for Android and iOS. Use automatic messages to engage customers. Get detailed statistics to measure your customer service quality. Visitor recording gives you a better understanding about customer behavior.
Your customers are currently browsing your website. Register for a free account at www.smartsupp.com to start chatting with your customers today.
Key features
Chat box customizable
Customer satisfaction rating
Automated messages
Mobile apps
Shortcuts (canned answers)
Detailled statistics
Integrations with ecommerce platforms
Recording of visitors (session replay).
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
Yes
CS-Cart Multi-Vendor
No
CS-Cart Store Builder
No
Codeless Platforms BPA Platform
Yes
Google Analytics
No
Instagram
Yes
Jimdo
No
Koongo
Yes
Lightspeed Retail
No
PayPal
Yes
Integrations
Amazon
No
CS-Cart Multi-Vendor
Yes
CS-Cart Store Builder
Yes
Codeless Platforms BPA Platform
No
Google Analytics
Yes
Instagram
No
Jimdo
Yes
Koongo
No
Lightspeed Retail
Yes
PayPal
No
Pricing Details
$4.95 per month
Free Trial
No
Free Version
Yes
Pricing Details
$0.01/month/user
Packages:
FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
EasyWebshop
Founded
2009
Country
Belgium
Website
www.easywebshop.com
Vendor Details
Company Name
Smartsupp
Founded
2013
Country
Czech Republic
Website
www.smartsupp.com
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
