Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Voice-activated applications enable businesses to stream content from the cloud directly to any device equipped with Alexa. Our dedicated team of Alexa developers ensures that your brand can be reached effortlessly through voice commands. With just a single word, a vast audience can gain immediate access to your offerings. Our certified Alexa developers enhance customer engagement by leveraging voice assistance technology. Easy Voice specializes in creating innovative B2B and B2C voice solutions that seamlessly interact with Alexa voice services, including apps and skills. We deliver a comprehensive Alexa developer solution designed to connect users via Amazon Echo and other Alexa-enabled devices. The Alexa Skill and Dash Button Platform is a groundbreaking tool that allows organizations to manage customer engagement through voice in one streamlined solution. It integrates effortlessly with both existing front and back office infrastructures, providing a cohesive experience. Our commitment to excellence positions us as leaders in developing top-tier voice assistant applications, skills, and apps, ensuring your business stays at the forefront of technology. By embracing this advancement, companies can significantly enhance their customer interaction and satisfaction levels.
Description
eBSEG has added numerous channels to its chatbot platform, including WhatsApp Business, Facebook Messenger, SMS, Routing To Call Center Text Agent and Siri in English, Arabic and Franco-Arab languages.
eBSEG Digital Chatbot Platform supports multiple language options (English - Arabic - Franco Arab), so that customers can provide feedback and measure customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Alexa Smart Properties
Yes
BatchMaster ERP
Yes
Epicor Kinetic
Yes
Microsoft Dynamics 365
Yes
Multiview ERP
Yes
NetSuite
Yes
NetSuite CRM
Yes
Oracle Cloud Infrastructure
Yes
QuickBooks Online
Yes
SAP Cloud Platform
Yes
Integrations
Alexa Smart Properties
No
BatchMaster ERP
No
Epicor Kinetic
No
Microsoft Dynamics 365
No
Multiview ERP
No
NetSuite
No
NetSuite CRM
No
Oracle Cloud Infrastructure
No
QuickBooks Online
No
SAP Cloud Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EasyVoice
Founded
2016
Country
United States
Website
easy-voice.com
Vendor Details
Company Name
eBSEG
Founded
2000
Country
Canada
Website
ebseg.com/Digital-Bot-Platform.html
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes