Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We provide a distinct application that manages your organization's employee directory, allowing you to make updates that are automatically disseminated to everyone. With EasyGrouper, contacting your colleagues through calls, texts, and emails is just a simple tap away. Our dedication lies in being the most secure business communication tool available. We do not have access to credit card information, messages, or group details; our sole focus is to deliver the finest communication support for your organization. EasyGrouper Alerts enable you to swiftly text or email a specific group, office location, or even your entire account instantly. Whether a key client experiences a problem, a natural disaster occurs, or a vital system fails, EasyGrouper Alerts allows you to connect with your team immediately, and team members can reply to the alert by either accepting or declining it, or informing others that they are safe! This ensures seamless communication during critical situations, making it an essential tool for any organization.
Description
Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Genesys Cloud CX
No
Google Workspace
Yes
Meevo
No
NiCE CXone Mpower
No
RingCentral RingCX
No
STX
No
SalonBiz
No
SpiceX
No
Integrations
Genesys Cloud CX
Yes
Google Workspace
No
Meevo
Yes
NiCE CXone Mpower
Yes
RingCentral RingCX
Yes
STX
Yes
SalonBiz
Yes
SpiceX
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
EasyGrouper
Founded
2013
Country
United States
Website
www.easygrouper.com
Vendor Details
Company Name
Textel
Country
United States
Website
textel.net
Product Features
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
Yes
Contact History
Yes
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
Yes
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
Yes
Shared Contacts
Yes
Social Media Integration
No
Product Features
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
No
Contact History
No
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
No
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No