Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your customers' experience with an exceptional eCommerce Site Search engine that is recognized as the best in the industry. Enjoy seamless integration with leading eCommerce platforms to elevate your online presence. EasyAsk eCommerce Site Search stands out for its intuitive design, delivering intelligent search capabilities that grasp the intent and context behind shoppers' queries. Beyond search functionality, EasyAsk equips you with merchandising tools tailored for Merchandisers rather than I.T. specialists. In the realm of B2C, EasyAsk sets a high standard for Search and Navigation, while also prioritizing a user-friendly UX and UI. Meanwhile, B2B environments require similar adaptability and usability, albeit with unique challenges. EasyAsk uniquely addresses these needs with merchandising tools specifically crafted for the complexities of B2B operations. Noteworthy features such as part number expansion, extensive indexing, and customer-focused search capabilities are what distinguish EasyAsk from its competitors while ensuring a seamless shopping experience.
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Genesys Cloud CX
No
IBM WebSphere Application Server
Yes
Infor Rhythm for Commerce
Yes
Magento
Yes
NTT Cloud Communications
No
NetSuite
Yes
NiCE Workforce Management (WFM)
No
SAP Commerce Cloud
Yes
Salesforce
No
TCS BaNCS
No
Integrations
Genesys Cloud CX
Yes
IBM WebSphere Application Server
No
Infor Rhythm for Commerce
No
Magento
No
NTT Cloud Communications
Yes
NetSuite
No
NiCE Workforce Management (WFM)
Yes
SAP Commerce Cloud
No
Salesforce
Yes
TCS BaNCS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
EasyAsk
Founded
1999
Country
United States
Website
www.easyask.com
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/