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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing an intuitive web scraping solution that allows users to effortlessly gather various types of content—such as text, URLs, images, and files—from websites and convert the results into different formats with just a few clicks. This tool eliminates the need for programming skills, enabling you to conserve both time and money by avoiding the tedious process of manually copying and pasting data from countless web pages. Easy Web Extract stands out as an exceptional web scraper designed to meet diverse data extraction needs. It can capture any specified information in any desired format, and users can easily export the gathered data for both offline and online applications. We offer lifelong support to all our clients, ensuring that you can quickly ask questions about Easy Web Extract or address any web scraping challenges via our dedicated ticketing system. Our support framework is designed to efficiently manage inquiries submitted through email and web forms, and the systematic tracking of tickets allows us to effectively identify and resolve any issues related to scraping. With our commitment to customer satisfaction, you can rely on us for all your web scraping needs.

Description

Welcome to the hub of a versatile open source trouble ticket system. You can implement this CGI script on your website to manage everything from bug tracking and customer support to project oversight and task management. Submitting a trouble ticket has never been simpler, as it can be done through a straightforward web form. The help desk software efficiently assigns a unique identifier to each service request and securely stores it in the database. This solution is designed for scalability; you can start with a simple text database and seamlessly upgrade to robust MySQL or Microsoft SQL Server as your requirements expand. In today's fast-paced environment, a mere "thank you for your interest" is insufficient. Reassure your customers that you have a well-defined workflow in place, ensuring that no inquiry is overlooked. The Trouble Ticket Express software generates clear, step-by-step instructions for submitting follow-up messages and tracking the progress of tickets. Furthermore, it sends out email notifications to all service operators, alerting them to new customer inquiries and ensuring prompt responses. With this system, you can enhance your customer support experience while maintaining organization and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$59.99 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Easy Web Extract

Founded

2009

Country

Korea, Republic Of

Website

webextract.net

Vendor Details

Company Name

Rush Project

Website

www.troubleticketexpress.com

Product Features

Data Extraction

Disparate Data Collection Yes 
Document Extraction No 
Email Address Extraction Yes 
IP Address Extraction Yes 
Image Extraction Yes 
Phone Number Extraction Yes 
Pricing Extraction No 
Web Data Extraction Yes 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

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