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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Creating a new form requires no programming expertise, as anyone can navigate our user-friendly interface with ease. The application allows for data collection even when offline, ensuring you can track the performance of assignments in real-time. With the dispatch feature, managing personnel activities becomes a simple task. All data is securely stored on our cloud server, providing high availability from anywhere globally. Employees can easily download the app, input their mobile number and PIN, and be set for tasks in no time. Users have the capability to collaborate on the map, pinpointing and adding new facilities as needed. Additionally, the platform allows for the export of collected data for integration with your internal systems. Easydata serves as a web-based solution for creating mobile questionnaires, and no programming skills are necessary; simply having an understanding of the data you wish to include is adequate. This makes it accessible for everyone, fostering a collaborative environment for data collection and analysis.

Description

Companies recognize the necessity of enhancing customer experience to remain competitive, yet many struggle to make meaningful progress. While customer satisfaction ratings may increase, revenue often declines—what's the reason behind this paradox? Relying on outdated methods such as collecting feedback and using monitoring tools can lead to misplaced priorities. To address this issue, we developed InMoment, which aims to revolutionize the Experience Improvement (XI) movement, fundamentally altering how organizations engage with their business strategies. Our approach melds innovative technology with extensive human expertise to empower organizations to develop impactful and lucrative programs that elevate experiences at the crucial intersection of customer, employee, and business demands. Experiences are inherently personal, emotional, and ever-changing, making it challenging to determine where to direct efforts—a task that is vital for achieving success. By identifying and prioritizing the key emotional touchpoints, businesses can foster deeper connections with their most valued customers and drive sustainable growth. This strategic focus on high-impact moments is essential for maximizing both customer loyalty and overall business performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl No 
Adobe Marketo Engage No 
Allego No 
Alterna CX No 
Contentsquare No 
Facebook No 
Foursquare No 
Google Business Profile No 
Hg Mercury CRM No 
Instagram No 
Lexer No 
Microsoft Dynamics 365 No 
Salesforce No 
ServiceNow No 
Slack No 
Startdeliver No 
Tripadvisor No 
Trustpilot No 
X (Twitter) No 
Zendesk No 

Integrations

AccessOwl Yes 
Adobe Marketo Engage Yes 
Allego Yes 
Alterna CX Yes 
Contentsquare Yes 
Facebook Yes 
Foursquare Yes 
Google Business Profile Yes 
Hg Mercury CRM Yes 
Instagram Yes 
Lexer Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
ServiceNow Yes 
Slack Yes 
Startdeliver Yes 
Tripadvisor Yes 
Trustpilot Yes 
X (Twitter) Yes 
Zendesk Yes 

Pricing Details

$5 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Easy Data

Founded

2013

Country

United States

Website

easydata.me

Vendor Details

Company Name

InMoment

Founded

2002

Country

United States

Website

inmoment.com

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management Yes 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Product Features

360 Degree Feedback

Dashboard No 
Feedback / Surveys No 
Progress Tracking No 
Question Library No 
Rater Selection No 
Self Service Portal No 
Supports External Reviewers No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

NPS

Alternatives

Amplitude Research Solutions Reviews

Amplitude Research Solutions

Amplitude Research

Alternatives

The Survey System Reviews

The Survey System

Creative Research Systems