Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Creating a new form requires no programming expertise, as anyone can navigate our user-friendly interface with ease. The application allows for data collection even when offline, ensuring you can track the performance of assignments in real-time. With the dispatch feature, managing personnel activities becomes a simple task. All data is securely stored on our cloud server, providing high availability from anywhere globally. Employees can easily download the app, input their mobile number and PIN, and be set for tasks in no time. Users have the capability to collaborate on the map, pinpointing and adding new facilities as needed. Additionally, the platform allows for the export of collected data for integration with your internal systems. Easydata serves as a web-based solution for creating mobile questionnaires, and no programming skills are necessary; simply having an understanding of the data you wish to include is adequate. This makes it accessible for everyone, fostering a collaborative environment for data collection and analysis.
Description
Companies recognize the necessity of enhancing customer experience to remain competitive, yet many struggle to make meaningful progress. While customer satisfaction ratings may increase, revenue often declines—what's the reason behind this paradox? Relying on outdated methods such as collecting feedback and using monitoring tools can lead to misplaced priorities. To address this issue, we developed InMoment, which aims to revolutionize the Experience Improvement (XI) movement, fundamentally altering how organizations engage with their business strategies. Our approach melds innovative technology with extensive human expertise to empower organizations to develop impactful and lucrative programs that elevate experiences at the crucial intersection of customer, employee, and business demands. Experiences are inherently personal, emotional, and ever-changing, making it challenging to determine where to direct efforts—a task that is vital for achieving success. By identifying and prioritizing the key emotional touchpoints, businesses can foster deeper connections with their most valued customers and drive sustainable growth. This strategic focus on high-impact moments is essential for maximizing both customer loyalty and overall business performance.
API Access
Has API
No
API Access
Has API
No
Integrations
AccessOwl
No
Adobe Marketo Engage
No
Allego
No
Alterna CX
No
Contentsquare
No
Facebook
No
Foursquare
No
Google Business Profile
No
Hg Mercury CRM
No
Instagram
No
Integrations
AccessOwl
Yes
Adobe Marketo Engage
Yes
Allego
Yes
Alterna CX
Yes
Contentsquare
Yes
Facebook
Yes
Foursquare
Yes
Google Business Profile
Yes
Hg Mercury CRM
Yes
Instagram
Yes
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Easy Data
Founded
2013
Country
United States
Website
easydata.me
Vendor Details
Company Name
InMoment
Founded
2002
Country
United States
Website
inmoment.com
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Product Features
360 Degree Feedback
Dashboard
No
Feedback / Surveys
No
Progress Tracking
No
Question Library
No
Rater Selection
No
Self Service Portal
No
Supports External Reviewers
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No