Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Easy Business Solutions consists of a variety of modules designed to deliver the precise setup that meets the unique needs of your enterprise. IBS stands out as a rapidly expanding product development company that empowers clients around the globe through strategic, innovative technology products, applications, and frameworks. Our diverse product line focuses on serving small to midsize businesses by offering on-demand web-based applications that facilitate comprehensive company management. In an increasingly competitive global market paired with intricate regulatory demands, it is essential for IT to align seamlessly with your business objectives, strategies, and processes. Enhance the alignment of your IT service delivery with your business goals through IBS Small Business Enterprise Solution: a tailor-made, cost-efficient IT management system that integrates best practices in IT while providing accessible solutions, ensuring personalized customer support and boosting service desk efficiency. By choosing IBS, you are investing in a solution that not only meets your current needs but also adapts as your business evolves.
Description
PointInsight offers a user-friendly, customizable online business process portal that enhances the management of tasks, issues, and project life cycles. This platform empowers organizations of all sizes, from large corporations to small enterprises, to define, implement, and uphold business rules while refining their operational processes. Specifically crafted to automate and optimize IT services, help desk, and customer support workflows, PointInsight also features an integrated knowledge base equipped with customizable search functionalities for immediate access to business intelligence tools like alerts, reports, and emails. By automating, standardizing, and simplifying various human-centric business processes, PointInsight enables organizations to scale their operations efficiently. Ultimately, this platform is designed to enhance productivity and foster a more streamlined approach to managing business activities.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$500 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Intellect Business Solutions
Founded
2003
Country
United States
Website
www.intellectbusiness.com
Vendor Details
Company Name
LinkEdge Technologies
Founded
1988
Country
United States
Website
linkedge.com
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
Yes
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
Yes
Timesheets
No
Training Management
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
Yes
Task Management
Yes