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ease
features
design
support

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Description

You can enhance your visitor management experience by adding our EastCoast Express service package to any of the basic packages. This upgrade ensures that your visitors receive a well-organized and informative invitation via email. You can conveniently prebook visitors using Outlook, which triggers an automatic notification to the host. Security personnel will have access to an up-to-date list for evacuations through the mobile app. Upon arrival, visitors can use their mobile visitor tickets for entry and check-in. These tickets also allow them to open gates, doors, or speed gates seamlessly. In compliance with the General Data Protection Regulation (GDPR), which became enforceable on May 25, 2018, EastCoast Solutions has contracted Zacco, a specialist in intellectual property, to perform an independent assessment of both EastCoast Visit and our cloud-based service, EastCoast Express, ensuring they align with the regulatory requirements. The evaluation of EastCoast Visit is now complete, and a new GDPR-compliant version (18 of the product) will be released following the New Year, reflecting our commitment to privacy and data protection. This proactive approach not only reassures our clients but also enhances their overall experience with our services.

Description

PackageLog specializes in managing mail and packages specifically for the apartment sector, with a focus on student housing solutions. Established in 2000, our Mail Management division efficiently handles daily mail and package deliveries for over 90,000 student housing residents across the country. We provide a variety of package room options, including both indoor and outdoor lockers, refrigerated units, and secure monitored storage areas for multifamily and student housing properties nationwide. What sets us apart? Our dedicated team consists of seasoned professionals who bring decades of expertise to the table, helping to alleviate the challenges related to mail and package handling, including issues of theft, loss, and persistent resident complaints. We pride ourselves on delivering round-the-clock support, with live operators available to address any mail and package issues at any time. Additionally, we strive to be a standout in customer service, ensuring that our clients receive exceptional support at all times. With us, your apartment community can enjoy peace of mind and improved resident satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Entrata No 
RealPage No 
Voyager No 

Integrations

Entrata Yes 
RealPage Yes 
Voyager Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EastCoast Solutions

Founded

1998

Country

Sweden

Website

www.eastcoast.se/en

Vendor Details

Company Name

Postal Solutions

Founded

2000

Country

United States

Website

mailandpackages.com

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List No 

Product Features

Mailroom Management

Barcode Scanning Yes 
CASS Certified No 
Duplicate Management Yes 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture Yes 

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