Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ease Commerce is India’s leading e-commerce CRM software built to streamline and unify end-to-end commerce operations. It brings together order management, returns, warehouse operations, inventory tracking, payments, and customer support in one centralized platform. Designed for multi-channel sellers, Ease Commerce integrates seamlessly with marketplaces, payment gateways, ERP systems, and social commerce platforms. Smart automation handles repetitive tasks such as order processing, inventory updates, and reconciliation, saving time and reducing operational friction. The platform provides real-time analytics and reports to help teams monitor KPIs and make data-driven decisions. Integrated task management keeps teams aligned and productive across departments. Ease Commerce also enables faster, more consistent customer support through unified communication channels. With flexible modules and deep integrations, it adapts to businesses at every growth stage. Ease Commerce empowers sellers to focus on scaling rather than managing operational chaos. It delivers a smarter, more efficient way to run modern e-commerce operations.
Description
ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$55
Free Trial
Yes
Free Version
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ease Commerce Technologies Pvt Ltd
Founded
2023
Country
India
Website
easecommerce.in/
Vendor Details
Company Name
ReplyDesk
Founded
2020
Country
Israel
Website
replydesk.com
Product Features
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
Yes
Kitting
No
Manufacturing Inventory Management
Yes
Mobile Access
No
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No