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support

Average Ratings 0 Ratings

Total
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design
support

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Description

Gain valuable property insights to enhance planning, construction, and operational efficiency. Access comprehensive reports in various formats such as PDF, XML, JSON, and DXF whenever needed. Seamlessly integrate these reports into third-party systems and industry-specific workflows. Transition from oblique to orthogonal perspectives, utilizing mosaics and innovative patented high-resolution imagery tailored to your evolving requirements. This approach helps lower expenses, reduce labor safety hazards, and boost profitability. Obtain meticulously detailed contextual information about roofs, along with virtual inspections powered by autonomous drones and advanced damage detection technology. This results in streamlined claims resolution, improving both efficiency and accuracy for better outcomes. Embrace a more informed decision-making process with our cutting-edge solutions.

Description

Mosaic facilitates digital interactions through various channels, whether managed by our specialists or utilized independently. Implement once and access everywhere. With Mosaic, your customers can seamlessly automate their conversations with your brand using advanced virtual assistants. Our enterprise-level performance is grounded in deep industry knowledge, catering to businesses of all sizes and sectors. Whether for inbound or outbound communication via voice, text, social media, or email, the cloud-based technology ensures rapid and straightforward activation, allowing you to get started swiftly. Mosaic crafts tailored and effortless experiences for your clients when they reach out to you, akin to having your most proficient employee engaged in every conversation to address inquiries and support transactions. We offer lifecycle managed services through a collaborative and practical method to ensure the effective delivery of Mosaic. Our dedicated Intrado Success Coaches play a crucial role in maintaining and updating the software with the latest controls and capabilities, while also incorporating the best practices in the market to enhance performance and user satisfaction. This comprehensive support further solidifies Mosaic's commitment to excellence in customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acculynx Yes 
Albi Yes 
BuilderLync Yes 
Cisco ACI No 
Contractors Cloud Yes 
Eckoh No 
Exterio Yes 
HoneyHive No 
JobNimbus Yes 
Leap Yes 
Microsoft 365 No 
Powerlily Yes 
ProLine Yes 
RapidPath Yes 
RapidPlan Yes 
RoofLink Yes 
SumoQuote Yes 
UltraDNS No 

Integrations

Acculynx No 
Albi No 
BuilderLync No 
Cisco ACI Yes 
Contractors Cloud No 
Eckoh Yes 
Exterio No 
HoneyHive Yes 
JobNimbus No 
Leap No 
Microsoft 365 Yes 
Powerlily No 
ProLine No 
RapidPath No 
RapidPlan No 
RoofLink No 
SumoQuote No 
UltraDNS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

EagleView Technologies

Founded

2008

Country

United States

Website

www.eagleview.com

Vendor Details

Company Name

Intrado

Country

United States

Website

www.intrado.com/en/enterprise-collaboration/customer-experience-services

Product Features

GIS

3D Imagery No 
Census Data Integration No 
Color Coding No 
Geocoding No 
Image Exporting No 
Image Management No 
Internet Mapping No 
Interoperability No 
Labeling No 
Map Creation No 
Map Sharing No 
Near-Matching No 
Reverse Geocoding No 
Spatial Analysis No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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Collections MOSAiC Reviews

Collections MOSAiC

Information Services & Technology