Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Eagle Eye’s cloud-native AIR platform consolidates real-time loyalty, multichannel promotions, AI-enhanced personalization, intelligent checkout, and gifting/top-up features into a single cohesive system tailored for retail and consumer-oriented brands. This innovative platform empowers brands to gather comprehensive first-party customer data from various channels and activate it immediately, facilitating personalized marketing at scale through AI Personalization Science, an established loyalty engine, adaptable promotions, and on-the-spot execution during checkout. By leveraging machine learning, Eagle AI constructs a next-generation personalization framework that generates individualized offers and experiences instead of merely curating limited selections, effectively combining product affinity, predictive shopping tendencies, and responsiveness to promotions. Furthermore, the platform integrates effortlessly with current POS, e-commerce, CRM, and marketing automation systems via Eagle Eye Connect, ensuring a smooth transition for brands looking to enhance their customer engagement strategies. With such capabilities, brands can significantly improve customer loyalty and satisfaction, ultimately driving growth and innovation in a competitive market.
Description
Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce Agentforce Marketing
Yes
Adobe Acrobat
Yes
Amazon Web Services (AWS)
Yes
Bloomreach
Yes
Braze
Yes
Chargebee
Yes
Google Cloud Platform
Yes
Mercatus
Yes
NCR Atleos
Yes
Oracle Cloud Infrastructure
Yes
Integrations
Salesforce Agentforce Marketing
Yes
Adobe Acrobat
No
Amazon Web Services (AWS)
No
Bloomreach
No
Braze
No
Chargebee
No
Google Cloud Platform
No
Mercatus
No
NCR Atleos
No
Oracle Cloud Infrastructure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$20,000 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Eagle Eye
Founded
2003
Country
United Kingdom
Website
eagleeye.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/marketing/loyalty-management/
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No