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Description
Eagle Eye’s cloud-native AIR platform consolidates real-time loyalty, multichannel promotions, AI-enhanced personalization, intelligent checkout, and gifting/top-up features into a single cohesive system tailored for retail and consumer-oriented brands. This innovative platform empowers brands to gather comprehensive first-party customer data from various channels and activate it immediately, facilitating personalized marketing at scale through AI Personalization Science, an established loyalty engine, adaptable promotions, and on-the-spot execution during checkout. By leveraging machine learning, Eagle AI constructs a next-generation personalization framework that generates individualized offers and experiences instead of merely curating limited selections, effectively combining product affinity, predictive shopping tendencies, and responsiveness to promotions. Furthermore, the platform integrates effortlessly with current POS, e-commerce, CRM, and marketing automation systems via Eagle Eye Connect, ensuring a smooth transition for brands looking to enhance their customer engagement strategies. With such capabilities, brands can significantly improve customer loyalty and satisfaction, ultimately driving growth and innovation in a competitive market.
Description
Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods.
Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow.
Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026.
Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bloomreach
Yes
Adobe Acrobat
Yes
ConnectPOS
No
Google Cloud Platform
Yes
Gorgias
No
Judge.me
No
Listrak
No
Loox
No
LoudCrowd
No
NCR Atleos
Yes
Integrations
Bloomreach
Yes
Adobe Acrobat
No
ConnectPOS
Yes
Google Cloud Platform
No
Gorgias
Yes
Judge.me
Yes
Listrak
Yes
Loox
Yes
LoudCrowd
Yes
NCR Atleos
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.
There are three plans:
Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
There are three plans:
Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Eagle Eye
Founded
2003
Country
United Kingdom
Website
eagleeye.com
Vendor Details
Company Name
LoyaltyLion
Founded
2012
Country
United Kingdom
Website
loyaltylion.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
