Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Eagle Eye Tracking Software was designed by entrepreneurs who have personally experienced the same challenges you face in overseeing a mobile workforce and fleet operations. It offers nearly comprehensive solutions for mobile workforce management, yet may still leave some needs unmet. With its integrated GPS tracking capabilities, it automatically monitors productivity based on job assignments, routes, vehicles, or individual drivers, and delivers user-friendly, intuitive reports generated on the fly. Frustration can arise when you're unable to keep up with communication or verify tasks completed by your operators, technicians, and customers. This software empowers management with enhanced controls that can lead to cost reductions and foster business growth. By streamlining communication and oversight, it ultimately allows for a more efficient management process, enabling you to focus on scaling your operations.

Description

Field Ascend offers a comprehensive field service management solution designed to streamline and automate essential operations for service-oriented businesses, including HVAC, plumbing, electrical services, lift/elevator maintenance, and facilities management, among others, by integrating features such as job scheduling, work order management, dispatch automation, customer relationship management (CRM), and both customer and self-service portals into a single cloud-based platform. This software enhances efficiency with intelligent job scheduling and auto-assignment that aligns tasks with the skills and locations of engineers, while also providing real-time tracking via GPS, managing timesheets with GPS auto-audit, and offering a robust mobile application that allows field engineers to access and update job information, capture images, obtain digital signatures, complete checklists, and record equipment status without the need for a signal. Furthermore, Field Ascend enables automated preventive maintenance scheduling, optimizes routes for better efficiency, and includes reporting and analytics dashboards, along with capabilities for managing purchase orders, inventory, CRM, and site data. By centralizing these various functionalities, the platform not only improves operational workflows but also enhances communication and service delivery for businesses in diverse sectors.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Sheets No 
Microsoft Excel No 
QuickBooks Online No 
Sage 100 No 
Xero No 

Integrations

Google Sheets Yes 
Microsoft Excel Yes 
QuickBooks Online Yes 
Sage 100 Yes 
Xero Yes 

Pricing Details

$299 per month
Free Trial No 
Free Version Yes 

Pricing Details

$13.53 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Eagle Eye Tracking

Country

United States

Website

www.eagleeyetracking.com

Vendor Details

Company Name

Field Ascend

Country

United States

Website

field-ascend.com

Product Features

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management Yes 
GPS Tracking Yes 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup No 
Work Order Management No 

HVAC

Billing & Invoicing Yes 
Customer Database No 
Dispatch Management Yes 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing Yes 
Calibration Management No 
Dispatch Management Yes 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling Yes 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Plumbing

Billing & Invoicing Yes 
Customer Database No 
Dispatch Management Yes 
Inventory Control No 
Job Management No 
Mobile Access Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Towing

Billing & Invoicing Yes 
Client Management No 
Commission Management No 
Fleet Management No 
Fuel Management Yes 
Lot Management No 
Maintenance Management No 
Routing Yes 

Trucking

Billing & Invoicing Yes 
Customer Database No 
Dispatch Management Yes 
Driver Management No 
Driver Settlements No 
Fuel Card Management No 
Fuel Management Yes 
Load Optimization No 
Maintenance Management No 
Mileage Tracking Yes 
Quote Management No 
Quotes/Estimates No 
Recruiting Management No 
Routing Yes 
Scheduling Yes 
Trip Logs No 
Vehicle Management No 
Vehicle Tracking No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Electrical Contractor

Billing & Invoicing Yes 
Commercial / Industrial Yes 
Contract Management Yes 
Customer Database Yes 
Electronic Signature Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Time Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Alternatives

The Service Program Reviews

The Service Program

Westrom Software

Alternatives

FieldEdge Reviews

FieldEdge

Xplor