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Description
Housekeeping, inspections, maintenance, inventory management, linens, and guest and owner portals are just the beginning; the system is designed to be both straightforward and adaptable. Effortlessly expand a thorough linen and amenities program suitable for both small and extensive laundry operations. It integrates seamlessly with top property management software systems to ensure smooth data exchanges. Continuous and immediate communication with on-site staff is prioritized, guaranteeing timely and precise information at all times. Activate necessary measures swiftly to manage protocols effectively. Business intelligence is readily available at your fingertips, thanks to EZCARE, which consists of a suite of feedback-oriented tools that allow your entire team to collaborate on a single platform. Bring your operations team together to enhance guest satisfaction and provide outstanding service. The system includes powerful job scheduling tailored to your specifications, along with real-time tracking of tasks. Field personnel can report issues instantly through the mobile application, ensuring that cleaning, inspections, and maintenance align with your customized rules. This holistic approach not only streamlines operations but also fosters a more efficient working environment.
Description
Una is an AI-driven digital assistant designed to manage guest interactions and facilitate complete booking processes for short-term rentals and hotels, ultimately boosting direct bookings while providing round-the-clock guest support through automation.
Highlighted features with tangible benefits include:
• Around-the-clock multilingual assistance (in 99 languages): Cater to international guests without the need for additional staff.
• Automated direct booking process: Transform inquiries into confirmed bookings with integrated payment links and emails.
• Integration with Property Management Systems (PMS): Gain immediate access to current availability and reservation modifications.
• Consolidated property information: Offer precise and uniform responses consistently.
• Intelligent task delegation: Dispatch tasks via HNext, WhatsApp, or Telegram to enhance operational efficiency.
• Guest information collection: Capture visitor details to encourage repeat business.
• Optimize operations, lessen reliance on Online Travel Agencies (OTAs), and enhance the overall guest experience.
Visit our website to interact with Una directly and witness her proficiency in understanding the nuances of hotel and vacation rental management in real-time. By engaging with her, you can appreciate how effectively she can streamline your operations and improve guest satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Airbnb
No
Barefoot Agent
Yes
Escapia
Yes
Guesty
Yes
Hostfully
Yes
LiveRez
Yes
Lodgix
Yes
iCalendar
Yes
Integrations
Airbnb
Yes
Barefoot Agent
No
Escapia
No
Guesty
No
Hostfully
No
LiveRez
No
Lodgix
No
iCalendar
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$599
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EZcare
Founded
2002
Country
United States
Website
www.ezcare.io
Vendor Details
Company Name
Polydom Inc.
Founded
2024
Country
United States
Website
polydom.ai
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
